How to Verify a Moving Company’s Credentials

How to Verify a Moving Company’s Credentials

Isaac Aiden
Written by:
Isaac Aiden
Published Date: Sep 10th, 2024
95
how-to-verify-a-moving-companys-credentials

Ever heard the saying, You don’t know what you’ve got until it’s gone? When it comes to hiring a moving company, this couldn’t be truer. The last thing you want is to discover that your moving company wasn’t up to par after your belongings are already in their hands.

Verifying a moving company’s credentials can mean the difference between a smooth move and a moving day disaster. Choosing the wrong moving company can lead to a host of headaches: unprofessional service, damaged property, and even lost belongings.

Many companies claim to be the best in the business, but without verifying their credentials, you might end up with a company that doesn’t meet legal requirements or standards. It’s like rolling the dice with your precious items and your peace of mind.

Fortunately, there are ways to verify a moving company's credentials properly. Read on to ensure a hassle-free moving experience.

Also Read: How to Know if a Moving Company is Legitimate – Tips to Spot Rogue Movers

What is a US DOT Number and Why It Matters for Moving Companies

The US DOT Number is issued by the Federal Motor Carrier Safety Administration (FMCSA). It is mandatory for moving companies that operate commercial vehicles weighing over 10,000 lbs or transport goods across state lines. This number ensures that the company complies with federal regulations and safety standards.

Why It Matters:

  • Confirms that the company meets federal safety and operational standards.
  • Provides a way to check the company's safety record and compliance.

How to Verify a US DOT Number:

  1. Visit the FMCSA’s official website.
  2. Enter the US DOT number provided by the moving company.
  3. Review the company’s safety rating and compliance status.

Example of US DOT Verification

Company Name US DOT Number Safety Rating Compliance Status
Orange Movers 1234567 Satisfactory Compliant
Reliable Mover 7654321 Unsatisfactory Non-Compliant

How to Verify a Moving Company’s MC Number for Added Security

An MC Number (Motor Carrier Number) is required for companies operating as for-hire carriers. This number is issued by the FMCSA and signifies that the company is authorized to transport goods for compensation.

Verification Steps:

  1. Check the FMCSA License and Insurance page.
  2. Enter the MC Number to confirm the company's operating status and compliance.

Example of MC Number Verification

Company Name MC Number Status Compliance
Orange Movers MC987654 Active Compliant
Speedy Movers MC123456 Inactive Non-Compliant

Why Checking AMSA Membership Is Crucial for Trusted Moving Company Verification

The American Moving and Storage Association (AMSA) provides additional industry regulations and standards. Membership indicates that the company adheres to high service and ethical standards.

How to Verify AMSA Membership:

  1. Visit the AMSA website.
  2. Use the member directory to search for the moving company.
  3. Verify their membership status and adherence to AMSA’s code of ethics.

Example of AMSA Membership Verification

Company Name AMSA Member Code of Ethics BBB Rating
Orange Movers Yes Adheres A+
Safe Move Co. No - B

How to Research Moving Company Credentials to Avoid Scams

Thorough research helps avoid scams by verifying a company’s legitimacy. Look for:

Licensing and registration.

  • Insurance coverage.
  • Membership in professional associations.
  • Customer feedback and reviews.

Common Red Flags

Credential Red Flag
Licensing No license provided or fake documents
Insurance Insufficient coverage or no insurance
Professional Membership No association with recognized bodies
Customer Feedback Consistent negative reviews and complaints

Steps to Verify a Moving Company’s Insurance Coverage for Your Protection

Verify the moving company’s insurance to ensure your belongings are protected. Coverage options include:

  • Basic Protection: Reimbursement based on weight.
  • Full-Value Replacement: Reimbursement for repair or replacement of damaged items.

How to Verify Insurance:

  1. Request a copy of the insurance certificate from the company.
  2. Contact the insurance provider to confirm the policy’s validity and coverage.

Example of Insurance Coverage

Coverage Type Description Verification Steps
Basic Protection Covers damage based on item weight. Check the certificate and contact the insurer.
Full-Value Replacement Covers repair or replacement of damaged items. Confirm coverage with the insurer.

How to Check Moving Company Legitimacy: Reviewing Customer Testimonials and Ratings

Positive customer testimonials and high ratings on platforms like Yelp, Google, and the Better Business Bureau (BBB) are good indicators of a reputable company.

Steps to Review:

  1. Check online review sites and social media platforms.
  2. Look for consistent patterns in feedback.
  3. Verify responses to negative reviews to assess customer service.

Example of Customer Reviews

Company Name Yelp Rating Google Rating BBB Rating
Orange Movers 4.5/5 4.7/5 A+
Fast Movers 3.0/5 3.5/5 C

Why Conducting an In-Person Visit Helps in Verifying a Moving Company’s Credentials

In-Person Visit Benefits:

  • Observe the condition of their facilities and equipment.
  • Meet the team handling your move.
  • Assess the overall professionalism and organization.

Checklist for Visit:

  1. Check the state of trucks and packing supplies.
  2. Evaluate the cleanliness and organization of the office.
  3. Discuss your moving needs with staff to gauge competence.

In-Person Visit Checklist

Observation Area What to Look For Red Flags
Trucks Well-maintained, clean Poor condition, disorganization
Office Organized, clean Disarray, unprofessional staff
Staff Knowledgeable, courteous Evasive answers, unprofessional

How to Ensure a Mover Is Certified: Requesting and Reviewing Written Estimates

Get detailed written estimates from multiple companies to compare services and costs. This will help avoid unexpected charges and confirm the scope of services.

How to Review Estimates:

  1. Ensure all potential costs and services are included.
  2. Compare estimates for discrepancies.
  3. Discuss any unclear items with the companies.

Example of Written Estimate Comparison

Company Name Estimate Amount Services Included Additional Fees
Orange Movers $1,200 Packing, transportation None
Quick Move Co. $1,000 Transportation only $200

How to Research a Moving Company’s Background and Experience for Reliable Service

A company’s history and experience are indicators of reliability. Look for:

  • Years in business.
  • Types of moves handled.
  • Any past legal issues or complaints.

How to Research:

  1. Check the Better Business Bureau (BBB) and other consumer protection sites.
  2. Inquire about the company’s experience with similar moves.

Example of Company Background

Company Name Years in Business Types of Moves Legal Issues
Orange Movers 10 Residential, Commercial None
Elite Movers 5 Long-distance, Local 2 complaints

Related: How to Write a Review for a Moving Company

How to Assess a Moving Company’s Professionalism and Transparency

Trust Your Instincts: Gut feelings and initial impressions can be valuable. Observe how the company handles your inquiries and their overall professionalism.

How to Assess:

  1. Ask specific questions about their processes.
  2. Observe their responses and demeanor.
  3. Ensure they provide clear, detailed answers.

Assessment Criteria

Criteria What to Look For Red Flags
Communication Clear, detailed responses Vague, evasive answers
Professionalism Organized, knowledgeable staff Disorganized, unprofessional

Frequently Asked Questions (FAQs)

To verify a moving company's credentials, check its US DOT and MC numbers on the FMCSA website. Ensure it is licensed and insured. Additionally, verify its AMSA membership and review customer feedback to ensure legitimacy.

A US DOT number signifies that the moving company complies with federal safety regulations for commercial vehicles. It is essential to verify that the company operates legally and meets industry standards.

Checking for AMSA membership helps confirm that the moving company adheres to high industry standards, including proper insurance, licensing, and adherence to a code of ethics. This ensures they provide reliable and professional service.

To ensure a moving company is certified and legitimate, verify its US DOT and MC numbers, check its insurance coverage, and review its customer testimonials. Additionally, an in-person visit can provide further assurance of its credibility.


find movers
Quote by Phone