How to Verify a Moving Company’s Credentials

Ever heard the saying, You don’t know what you’ve got until it’s gone? When it comes to hiring a moving company, this couldn’t be truer. The last thing you want is to discover that your moving company wasn’t up to par after your belongings are already in their hands.

Verifying a moving company’s credentials can mean the difference between a smooth move and a moving day disaster. Choosing the wrong moving company can lead to a host of headaches: unprofessional service, damaged property, and even lost belongings.

Many companies claim to be the best in the business, but without verifying their credentials, you might end up with a company that doesn’t meet legal requirements or standards. It’s like rolling the dice with your precious items and your peace of mind.

Fortunately, there are ways to verify a moving company's credentials properly. Read on to ensure a hassle-free moving experience.

Also Read: How to Know if a Moving Company is Legitimate – Tips to Spot Rogue Movers

What is a US DOT Number and Why It Matters for Moving Companies

The US DOT Number is issued by the Federal Motor Carrier Safety Administration (FMCSA). It is mandatory for moving companies that operate commercial vehicles weighing over 10,000 lbs or transport goods across state lines. This number ensures that the company complies with federal regulations and safety standards.

Why It Matters:

• Confirms that the company meets federal safety and operational standards.
• Provides a way to check the company's safety record and compliance.

How to Verify a US DOT Number:

1. Visit the FMCSA’s official website.
2. Enter the US DOT number provided by the moving company.
3. Review the company’s safety rating and compliance status.

Example of US DOT Verification

How to Verify a Moving Company’s MC Number for Added Security

An MC Number (Motor Carrier Number) is required for companies operating as for-hire carriers. This number is issued by the FMCSA and signifies that the company is authorized to transport goods for compensation.

Verification Steps:

1. Check the FMCSA License and Insurance page.
2. Enter the MC Number to confirm the company's operating status and compliance.

Example of MC Number Verification

Why Checking AMSA Membership Is Crucial for Trusted Moving Company Verification

The American Moving and Storage Association (AMSA) provides additional industry regulations and standards. Membership indicates that the company adheres to high service and ethical standards.

How to Verify AMSA Membership:

1. Visit the AMSA website.
2. Use the member directory to search for the moving company.
3. Verify their membership status and adherence to AMSA’s code of ethics.

Example of AMSA Membership Verification

How to Research Moving Company Credentials to Avoid Scams

Thorough research helps avoid scams by verifying a company’s legitimacy. Look for:

Licensing and registration.

• Insurance coverage.
• Membership in professional associations.
• Customer feedback and reviews.

Common Red Flags

Steps to Verify a Moving Company’s Insurance Coverage for Your Protection

Verify the moving company’s insurance to ensure your belongings are protected. Coverage options include:

• Basic Protection: Reimbursement based on weight.
• Full-Value Replacement: Reimbursement for repair or replacement of damaged items.

How to Verify Insurance:

1. Request a copy of the insurance certificate from the company.
2. Contact the insurance provider to confirm the policy’s validity and coverage.

Example of Insurance Coverage

How to Check Moving Company Legitimacy: Reviewing Customer Testimonials and Ratings

Positive customer testimonials and high ratings on platforms like Yelp, Google, and the Better Business Bureau (BBB) are good indicators of a reputable company.

Steps to Review:

1. Check online review sites and social media platforms.
2. Look for consistent patterns in feedback.
3. Verify responses to negative reviews to assess customer service.

Example of Customer Reviews

Why Conducting an In-Person Visit Helps in Verifying a Moving Company’s Credentials

In-Person Visit Benefits:

• Observe the condition of their facilities and equipment.
• Meet the team handling your move.
• Assess the overall professionalism and organization.

Checklist for Visit:

1. Check the state of trucks and packing supplies.
2. Evaluate the cleanliness and organization of the office.
3. Discuss your moving needs with staff to gauge competence.

In-Person Visit Checklist

How to Ensure a Mover Is Certified: Requesting and Reviewing Written Estimates

Get detailed written estimates from multiple companies to compare services and costs. This will help avoid unexpected charges and confirm the scope of services.

How to Review Estimates:

1. Ensure all potential costs and services are included.
2. Compare estimates for discrepancies.
3. Discuss any unclear items with the companies.

Example of Written Estimate Comparison

How to Research a Moving Company’s Background and Experience for Reliable Service

A company’s history and experience are indicators of reliability. Look for:

• Years in business.
• Types of moves handled.
• Any past legal issues or complaints.

How to Research:

1. Check the Better Business Bureau (BBB) and other consumer protection sites.
2. Inquire about the company’s experience with similar moves.

Example of Company Background

Related: How to Write a Review for a Moving Company

How to Assess a Moving Company’s Professionalism and Transparency

Trust Your Instincts: Gut feelings and initial impressions can be valuable. Observe how the company handles your inquiries and their overall professionalism.

How to Assess:

1. Ask specific questions about their processes.
2. Observe their responses and demeanor.
3. Ensure they provide clear, detailed answers.

Assessment Criteria