Writing a moving review is like telling a friend whether to try a new restaurant or not—your words help others decide.
Remember that stressful moving day when you weren’t sure if your items would arrive on time—or if surprise fees would show up on your final bill?
Chances are, before making your decision, you turned to online reviews to guide you. You're not alone; according to Bright Local’s Consumer Review Survey 87% of consumers read reviews before hiring a moving company.
That’s exactly why your review matters.
Whether your experience was smooth and efficient or filled with delays and frustration, sharing it helps others make more informed decisions—and helps moving companies stay accountable. A well-written, honest review doesn’t just benefit future customers; it motivates companies to improve their service and transparency.
Think of your review as more than just feedback—it’s part of someone else’s moving day decision.
So, how do you write a clear, helpful, and trustworthy review that others will actually value?
Why Your Moving Review Can Save Someone’s Move
As the saying goes, "A little kindness goes a long way." Taking a few minutes to write a review for a moving company is worth its weight in gold.
Your feedback can be a lifesaver for someone else, helping them avoid common moving mistakes and find a trustworthy mover.
In fact, 92% of movers regret not reading reviews after facing unexpected problems during their move. The most common issues include unclear pricing, poor communication, and damaged furniture.
This is why sharing your experience can make a real difference.
Moving can be stressful, especially when unexpected problems arise. To avoid these pitfalls, check out these common moving mistakes people make when moving.
How to Write a Good Review for Moving Company?
People often overcomplicate things, but writing a review for a moving company is as easy as eating cake.
Here's how to do it:
Reflect on your experience
Think about your entire moving process from start to finish, like getting a moving quote for the unloading part.
Choose a reputable platform
When you are ready to share your thoughts, pick a trusted site like Google Reviews, BBB, or My Good Movers. These platforms have 68% more influence than others.
Start with an introduction
Begin your review by mentioning the moving date and the company used. Details like this make your review 42% more likely to be trusted by readers.
Provide detailed feedback
Make sure to include both the positive and negative aspects in your review to give others a balanced, honest, and helpful perspective on your experience.
Use clear language
Write in simple, understandable terms, as clear reviews are 30% more likely to be considered helpful.
Include relevant information
Share the size of your move, the distance of your move, and any extra services used, such as packing, storage, or furniture assembly, for a complete picture.
Proofread your review
Before you hit "submit," check your review for mistakes. Well-proofread reviews are 25% more accurate and relevant.
Submit it
When you're happy with your review, follow the platform's posting guidelines.
Your experience matters! Help others make informed decisions by sharing your review. Click here to submit your feedback and make a difference.
Here’s an example of how to write a review for a moving company:
I recently used ABC Moving Company to move from City A to City B on May 15, 2024. The booking process was smooth, and they provided an accurate quote with no hidden fees. The movers arrived on time, were extremely professional, and handled my belongings carefully. My experience was excellent, and I highly recommend them to anyone looking for reliable movers.
Note: Your review can be negative, too— just ensure it’s fair, factual, and constructive.
To ensure your feedback is authentic and helps others make informed decisions, read on how to spot fake moving company reviews.
Essential Tips for Writing a Moving Company Review
Now that you know how to write a review, let's explore some essential tips for making it even better.
These simple yet effective guidelines will ensure that your feedback is clear and honest and truly helps others choose the right moving company.
| Recommendation | Example |
|---|---|
| Be Specific | Movers arrived 15 minutes early and handled my antique furniture carefully. |
| Mention Key Details | Service Date: Used ABC Moving on May 15, 2024. Service Type: Full-service package. |
| Highlight Positives | The team completed the move in 3 hours despite the large volume. |
| Address Negatives Constructively | Slight delay, but they notified me and adjusted the schedule. |
| Provide Context | Moved from a 3-bedroom apartment downtown to a suburban home 15 miles away. |
| Be Honest and Fair | Positive experience, despite a minor pickup time issue. |
| Include Names If Possible | John and his team were exceptional, ensuring everything was packed securely. |
| Attach Photos (If Applicable) | Include photos of the packed truck or damages. |
Common Mistakes to Avoid When Writing a Moving Company Review
- Avoid Generalizations: Instead of saying, "They were great," specify what made them great.
- Don't Exaggerate: Exaggerated praise or criticism can make your review seem less credible.
- Don't Use Offensive Language: Avoid profanity or derogatory remarks, even if you had a negative experience.
- Avoid Personal Attacks: Criticize the service, not the individuals. Instead of saying, "The movers were rude," say, "The service was not as friendly as I expected."
- Don’t Omit Important Details: Be clear about what went wrong and why it was an issue.
- Avoid Being Vague: "The move was okay" is not helpful. Provide details on what was okay and what could have been better.
- Don’t Review While Emotional: If the move was stressful, take some time to cool off before writing your review to ensure it's balanced and fair.
- Don't write a Novel: Keep it concise and to the point. Aim for 200-500 words.
Providing clear and honest feedback is essential when helping others find a reliable moving company. If you're unsure where to start, learn how to find a reputable moving company.
How to Evaluate a Moving Company?
Before hiring a moving company, it’s crucial to look beyond catchy ads or low quotes. Evaluating a mover properly can protect your belongings, your wallet, and your peace of mind. Here's how to do it right:
Verify Licensing and Insurance
A reputable moving company should be fully licensed and insured. For interstate moves, the company must be registered with the U.S. Department of Transportation (USDOT) and have a valid Motor Carrier (MC) number.
You can verify these details using the official database provided by the Federal Motor Carrier Safety Administration (FMCSA).
Tip: If a company can’t provide a USDOT number, that’s a major red flag—especially for long-distance moves.
Read Reviews from Reliable Sources
Online reviews offer real insight into how a company treats its customers. Look beyond the star rating and read recent, detailed reviews on trusted platforms, like Google, Better Business Bureau (BBB),Yelp.
Ask for a Detailed Quote
Professional moving companies offer either binding estimates or not-to-exceed quotes—both protect you from surprise charges. These quotes should be based on an in-person or virtual walkthrough of your belongings.
According to This Old House, reputable companies base pricing on clear criteria and avoid vague or verbal-only estimates.
Evaluate Customer Service
Before booking, test how the company communicates. Are they prompt, polite, and informative when answering questions? Do they clearly explain their process, including what happens if something goes wrong?
Review Services Offered
Not every mover offers the same level of service. Depending on your needs, ask if they provide:
- Packing and unpacking
-
Specialty item handling (e.g., pianos, antiques)
- Local vs. long-distance move capabilities
The Moving Industry Report notes that companies offering flexible and customized services are often rated higher in customer satisfaction.
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