Menards Moving & Storage

Issues from initial quote to delivery. Lack of coordination, poor customer service, missing items with no response to reimburse. Quote jumped despite have all info, sizes ... Read More Issues from initial quote to delivery. Lack of coordination, poor customer service, missing items with no response to reimburse. Quote jumped despite have all info, sizes, etc. delivery driver tried to add additional charges. I had tracking devices and could follow extended stays. Poor handling of items. Boxes broke down, bins cracked and squished down.

They moved my townhome (3 flights of stairs!) they are super polite, super friendly, and so efficient moving everything over. They are great with direction, and were work ... Read More They moved my townhome (3 flights of stairs!) they are super polite, super friendly, and so efficient moving everything over. They are great with direction, and were working so so hard the entire time. They handled all my furniture and belongings with great care and I am super pleased with their service — five stars all the way! Thanks so much! Will definitely be a returning customer next time I move.

They were amazing. We had to make last minute changes due to problems with a landlord and they were extremely helpful. The movers were quick and efficient. They assembled ... Read More They were amazing. We had to make last minute changes due to problems with a landlord and they were extremely helpful. The movers were quick and efficient. They assembled our furniture and put everything exactly how we wanted. Highly recommend for any moving needs.

The booking process was easy, but the moving day was disappointing. There were several delays, and the crew did not seem well organized. I would not choose this service a ... Read More The booking process was easy, but the moving day was disappointing. There were several delays, and the crew did not seem well organized. I would not choose this service again.

The team completed the move, but they did not pay enough attention to detail. Some furniture was not wrapped properly, resulting in small marks and scratches. I expected ... Read More The team completed the move, but they did not pay enough attention to detail. Some furniture was not wrapped properly, resulting in small marks and scratches. I expected better care.

Very efficient, very communicative, in command, and cautious. The day started off with a little bit of rain, there were a few oddball items that weren't quoted, stairs at ... Read More Very efficient, very communicative, in command, and cautious. The day started off with a little bit of rain, there were a few oddball items that weren't quoted, stairs at both properties, and these guys absolutely went the extra mile with smiles on their faces. They were super kind, fast, considerate and respectful. I will definitely never use another company again based on the professionalism that these gentlemen embodied. 5 stars only because I can't leave more.

Clark was able to get us scheduled and followed up throughout the process to ensure we were satisfied with each step. Julius and crew were thorough and worked diligently ... Read More Clark was able to get us scheduled and followed up throughout the process to ensure we were satisfied with each step. Julius and crew were thorough and worked diligently to ensure our expectations were met. They worked extremely hard and fast to stay within the estimated timeline. We highly recommend FFMS for any move. Thanks again for the great service!

I can’t praise these guys enough. They all were professional, cheerful, efficient, super accommodating, willing to rearrange a room twice. And despite finding more and ... Read More I can’t praise these guys enough. They all were professional, cheerful, efficient, super accommodating, willing to rearrange a room twice. And despite finding more and more stuff for them to take, the final cost was still significantly under the estimate. It’s a great company with great employees.

I can’t think of a time I ever had an experience as tremendous as this. I was so worried about how this would turn out and I can’t convey how wonderful the movers wer ... Read More I can’t think of a time I ever had an experience as tremendous as this. I was so worried about how this would turn out and I can’t convey how wonderful the movers were. Every single step of the way was done with care and professionalism. I moved from a house, storage to a three story townhome. They were amazing. If I ever need to move again, I am calling Menards Moving & Storage. Nobody else compares. Don’t hesitate and give them a call. Trust me. You won’t regret it. And make sure you tip them generously!!!!

We had lots of breakables in our house, such as electronics, glass tables and mirrors. Douglas and his team discussed packing support and the importance of making a compr ... Read More We had lots of breakables in our house, such as electronics, glass tables and mirrors. Douglas and his team discussed packing support and the importance of making a comprehensive list of all items. The representative took the time to understand what we are moving before assisting us with the plan. It was comforting to see attention to detail.