Overall Poor Experience
The moving quote was increased 2 times and my deposit paid to Menards was not applied to the final costs that came from another company who actually did the move. This company is a broker even though they lied to me and said they have their own trucks. They referred my move to another company and they did not forward the $1800 that I paid towards the move to that other company, and the other company charged me AGAIN for the same thing. The other company also loaded everything onto their truck and then held my belongings hostage until I agreed to pay their demands which were a full $3000 more than Menards had quoted me. I believe Menards and the other company committed fraud and extortion and I'm reporting them Federally for an investigation. Also, many of my belongings were damaged in the move and now the damaged items need to be replaced because I don't like having broken and damaged items.
