Menards Moving & Storage

My move operator, James, really knocked it out of the ballpark with the communication game! He was easily accessible and always responsive to my calls and text messages. ... Read More My move operator, James, really knocked it out of the ballpark with the communication game! He was easily accessible and always responsive to my calls and text messages. I applaud him on his professionalism!

The customer support service with Menards Moving was outstanding. I had a last-minute change in my schedule, and Thomas was incredibly accommodating. He swiftly adjusted ... Read More The customer support service with Menards Moving was outstanding. I had a last-minute change in my schedule, and Thomas was incredibly accommodating. He swiftly adjusted the moving date and even offered suggestions to make the transition smoother. I truly appreciated his generosity!

Our move couldn't have gone more smoothly. Our moving coordinator ,Robert, managed everything efficiently, and the crew was prompt and professional. They even helped set ... Read More Our move couldn't have gone more smoothly. Our moving coordinator ,Robert, managed everything efficiently, and the crew was prompt and professional. They even helped set up our furniture after delivery. Kudos to all of them!

Booking my relocation at this company was a breeze! Andrew was incredibly helpful and guided me through the entire process and also answered all my questions patiently. H ... Read More Booking my relocation at this company was a breeze! Andrew was incredibly helpful and guided me through the entire process and also answered all my questions patiently. He even offered some valuable tips on preparing for the move. The actual move went just as smoothly too. They come highly recommended by me!

These movers were super-efficient and helpful in getting us out of our old apartment and into our new one. Even though we had a lot of stuff, they stayed positive the who ... Read More These movers were super-efficient and helpful in getting us out of our old apartment and into our new one. Even though we had a lot of stuff, they stayed positive the whole time. I highly recommend Menards Moving and Storage!

Worst Moving Experience Ever - Avoid Menards Moving Service Hiring Menards Moving Service added immense stress and financial strain to my out-of-state move from Georgi ... Read More Worst Moving Experience Ever - Avoid Menards Moving Service Hiring Menards Moving Service added immense stress and financial strain to my out-of-state move from Georgia to Texas. Their sales agent Zac deserves the "Salesperson of the Year" award for telling you what you want to hear just to get the sale. Once you sign the contract, you will never hear from him again. They will defer you to customer service agents who provide no assistance whatsoever. This company is not a moving company; they are a broker, which is not stated clearly in their advertising or sales pitch. They hire a third-party moving company, which you can do yourself. They provide no bridge between you and the mover, referring to the mover as "dispatch." I was told my items would be delivered between 3 to 10 business days. I did not receive my items until after three weeks, with poor communication throughout. Anytime there was a delay, I was not informed until I called to see why my items had not been delivered. Once it was past the delivery date, I was promised three different delivery dates, all of which they failed to meet. Finally, after much frustration and financial straining, my items arrived. I called Menards and asked to speak to a supervisor or owner multiple times. None of my calls were ever returned. I was given an email to request a supervisor in detail about my experience, but this email was never responded to. Additionally, I ended up being charged three times the price quoted by Zac. This company will rip you off, provide financial strain, and add more stress to your move. You’re better off either moving your items yourself or selling your items and purchasing new items at your new location. Trust me, it will cost you less money. After asking if I could be provided a discount due to them not meeting the obligation for the estimated delivery date, I was told by Menard’s that this was not an option. By law, they have 21 days to deliver an item, even though I was quoted 3 to 10 days. When I reached out to "dispatch," a.k.a. the third-party moving company, they understood the stress and financial strain and were willing to give me a hefty discount. They mentioned that Menards never even reached out to them to ask if anything could be taken off the price. What is the point of having a broker if they are not even going to bridge the gap between you and the mover to get you the best option? I do not recommend Menards. The five-star reviews are all fake from employees. If you read the reviews that the owners respond to, you will see the unprofessionalism in their responses. Save yourself the trouble, the stress, and the financial strain. Move your items yourself or find a reputable moving company. Do not believe the false estimates on delivery dates, costs, and experiences.

Menards Moving and Storage is the best! David and Michael were so professional and nice. They arrived on time and called ahead. They were careful with all our belongings; ... Read More Menards Moving and Storage is the best! David and Michael were so professional and nice. They arrived on time and called ahead. They were careful with all our belongings; I could never have packed as well as they did. They were friendly and easy to talk to during the move. They exceeded my expectations. They gave me peace of mind and I know I chose the right company.

David and his team of 5 people at Menards Moving and Storage moved our family home across the state quickly and smoothly. They worked hard to protect our valuable things ... Read More David and his team of 5 people at Menards Moving and Storage moved our family home across the state quickly and smoothly. They worked hard to protect our valuable things and made the trip in one day with two trucks. The process was easy and smooth and I would recommend them to anyone who needs to move a long distance. Even though it was expensive, everything was done very well. Thanks for everything Menards.

I recently moved from my two-bedroom apartment in NC to PA and decided to go with Menards Moving and Storage. They arrived exactly on time, were very quick, and took extr ... Read More I recently moved from my two-bedroom apartment in NC to PA and decided to go with Menards Moving and Storage. They arrived exactly on time, were very quick, and took extra care of my belongings. The whole move was effortless on my part, thanks to their hard work. I definitely recommend them for anyone looking for an easy move.

Because I was out of the country for 2 years and had to give up my apartment, I had my stuff stored with Menards Moving & Storage. I can absolutely recommend them to anyo ... Read More Because I was out of the country for 2 years and had to give up my apartment, I had my stuff stored with Menards Moving & Storage. I can absolutely recommend them to anyone who needs moving services and especially for storage because they were absolutely professional, honest, very helpful and very quick. Their help with getting my things packed and the fragile items crated professionally was a huge relief because it was done very efficiently but also with great care. Because of their climate-controlled storage facility, none of my stored items got damaged over time. Thanks so much for your great and valuable service.