Compass Moving Group LLC

My office relocation was made simple by Compass Moving Group LLC. Desks, electronics, and files were transported carefully, and the crew worked quickly to set everything ... Read More My office relocation was made simple by Compass Moving Group LLC. Desks, electronics, and files were transported carefully, and the crew worked quickly to set everything in place. It was efficient, professional, and completely stress-free from beginning to end.

I completed a long-distance move from one state to another for work. I wasn't there when everything was picked up, which made me anxious. Once I met the crew at the desti ... Read More I completed a long-distance move from one state to another for work. I wasn't there when everything was picked up, which made me anxious. Once I met the crew at the destination, I saw how well they had organized the truck. I didn't find a single box out of place or damaged. Everything arrived within the promised window, and the whole experience felt dependable.

One of the movers kept tossing small boxes like they were basketballs. I kept hearing things rattling around. When I unpacked, I found half my mugs in pieces. ... Read More One of the movers kept tossing small boxes like they were basketballs. I kept hearing things rattling around. When I unpacked, I found half my mugs in pieces.

I moved from a high-rise with strict time slots for using the service elevator. The movers coordinated directly with the building staff, stayed on schedule, and didn't ca ... Read More I moved from a high-rise with strict time slots for using the service elevator. The movers coordinated directly with the building staff, stayed on schedule, and didn't cause any issues. I had some tech gear and heavy speakers that needed careful handling, and they packed them all securely. I've done a few moves before, but this was easily the smoothest one yet.

I reached out to Michael ahead of time to confirm a few details about how to prep for moving day. They were helpful and explained what to expect clearly. On the day of th ... Read More I reached out to Michael ahead of time to confirm a few details about how to prep for moving day. They were helpful and explained what to expect clearly. On the day of the move, the movers showed up with all the right tools and padding. They handled my antique cabinet and electronics with care, and everything made it through the move just fine.

I relocated my home business and had to move several shelves of inventory, display tables, and packaging supplies. Everything had to stay organized, or it would’ve been ... Read More I relocated my home business and had to move several shelves of inventory, display tables, and packaging supplies. Everything had to stay organized, or it would’ve been a nightmare to unpack. The movers followed my labels and placed the boxes exactly where I needed them. Their attention to detail made the difference. Honestly, it was a smooth move.

After selling my home, I moved into a temporary apartment while waiting for my new place to be ready. I had large furniture that barely fit through the doors, but the mov ... Read More After selling my home, I moved into a temporary apartment while waiting for my new place to be ready. I had large furniture that barely fit through the doors, but the movers didn't get frustrated once. They disassembled what was needed and protected every item. The way they maneuvered my oversized sofa without scratching the walls was genuinely impressive.

I moved out of my townhome and into a temporary rental while renovating, and Compass Moving Group LLC made the process way easier than I expected. The communication was s ... Read More I moved out of my townhome and into a temporary rental while renovating, and Compass Moving Group LLC made the process way easier than I expected. The communication was solid, and they worked with me when I had to change the date last-minute. I had a few items going to storage too, and they made sure to label everything clearly so I wouldn’t lose track of what went where.

PLEASE read the one star reviews on Compass Moving and their client Titan Van Lines...there are so many for a reason. Absolutely horrible experience from a company that l ... Read More PLEASE read the one star reviews on Compass Moving and their client Titan Van Lines...there are so many for a reason. Absolutely horrible experience from a company that literally holds your belongings hostage as they tell you you must pay them more for the move to continue. The highlights: *Booked them through the broker (Compass Moving)...Compass should be ashamed for supporting Titan *READ ALL THE FINE PRINT BEFORE YOU COMMIT...apparently they can keep asking for more and more funds even up to delivery day *Disrespectful employees...as your frustration grows, so does their rudeness *No professional equipment or employees...they literally flipped our furniture up our stairs, end to end, damaging several pieces *Continual delays and lack of communication *THEY HOLD YOUR BELONGINGS HOSTAGE! The original quote rose exponentially over time, they refused to give receipts for the extra funds paid *BE AWARE...you will see the same comments in all the one star reviews...all the above is their pattern of business

Moving with little ones running around is never easy, but Compass Moving Group LLC made it as smooth as possible. They took care of everything for us, from packing to unl ... Read More Moving with little ones running around is never easy, but Compass Moving Group LLC made it as smooth as possible. They took care of everything for us, from packing to unloading. Richard was great at communicating throughout the process, and the kids loved how friendly the crew was. The team made sure all the furniture was set up in our new home exactly how we wanted it. Very happy with the service.