Trustpoint Moving Group

I regret hiring this company. The moving crew lacked urgency and didn't work together as a team. The entire move was slow from beginning to end. I'll be choosing another ... Read More I regret hiring this company. The moving crew lacked urgency and didn't work together as a team. The entire move was slow from beginning to end. I'll be choosing another mover next time.

The movers were not efficient at all. They carried very small loads and spent too much time walking back and forth. It felt like the job was being dragged out. I won't re ... Read More The movers were not efficient at all. They carried very small loads and spent too much time walking back and forth. It felt like the job was being dragged out. I won't recommend this company.

They used heavy-duty blankets and special crating to load and unload our glassware and large-screen televisions safely as they crossed the town. They used heavy-duty blankets and special crating to load and unload our glassware and large-screen televisions safely as they crossed the town.

The crew seemed unprepared when they arrived at my home. There was some confusion about the order of the work, and several items took a long time to load. I had to keep e ... Read More The crew seemed unprepared when they arrived at my home. There was some confusion about the order of the work, and several items took a long time to load. I had to keep explaining what needed to be done. Better preparation would have made the move much easier.

The movers took much longer to complete the job than the original estimate. There were several unnecessary pauses during the move, which made the day feel much longer. I ... Read More The movers took much longer to complete the job than the original estimate. There were several unnecessary pauses during the move, which made the day feel much longer. I had expected a more efficient service. Unfortunately, the experience was frustrating.

The crew showed good attention to detail during the entire relocation. Furniture was protected before being moved, and fragile boxes were handled separately. Everything w ... Read More The crew showed good attention to detail during the entire relocation. Furniture was protected before being moved, and fragile boxes were handled separately. Everything was placed in an orderly way after delivery.

I was leaving a 2-bedroom home filled with delicate antiques ;Trust point Moving Group movers did it all with great care. They wrapped each collectible, padded it with ... Read More I was leaving a 2-bedroom home filled with delicate antiques ;Trust point Moving Group movers did it all with great care. They wrapped each collectible, padded it with special padding, and didn't let a single item get scratched. 5-star service!

Heavy rain at the destination point didn't hinder the moving process at all. All upholstered furniture was covered with thick plastic stretch wrap to prevent water damage ... Read More Heavy rain at the destination point didn't hinder the moving process at all. All upholstered furniture was covered with thick plastic stretch wrap to prevent water damage when unloading.

There was a large collection of oil paintings on Order #MV-1048 to be moved from one location to another, and the movers were very careful in the handling of these painti ... Read More There was a large collection of oil paintings on Order #MV-1048 to be moved from one location to another, and the movers were very careful in the handling of these paintings using Truck #T-148. They were all individually box padded and were shipped upright without any problems.

It was a rainy day that we didn't plan for, and the team was ready. No water got on any of the items. Their preparedness really stood out! It was a rainy day that we didn't plan for, and the team was ready. No water got on any of the items. Their preparedness really stood out!