Moving company in Boca Raton, FL
I thought it was gonna be a nightmare, we were living in an apartment with no elevator on the third floor. On the contrary, the movers were like pros, and never complained about the stairs. What looked hard was made easy and they were done in well before they'd anticipated.
We moved during heavy rainfall, but our team had been well-prepared, protective covers and extra care were provided for each box. The weather failed to affect the items in any way, causing them to remain dry, clean and undamaged.
They walked the parents through step by step, responded to all their questions and handled each box very carefully. The whole exchange was individualized and respectful. My parents are just talking about how wonderful it was!
I wanted something easy to move furniture and the everyday items I had around the house. The procedure of arranging it was simple and I truly appreciated having a service that could take care of various items. This was a handy option for me to move to.
It was really helpful to have a door to door moving service as it saved me a lot of work. My movers organized my belongings when they picked them up, transported and delivered them. They transmitted effectively and ensured that all was delivered to the destination safely. It was an easy and comfortable moving experience.
The move into our new home was handled in a very organized way. The crew worked carefully, answered our questions, and made sure everything was placed where we wanted it. Their helpful attitude made the day much easier.
I had to book the move on short notice as another company canceled the night before. I panicked, and all of a sudden, I saw an ad for this moving company that claimed to accommodate customers on short notice. These guys were ready to work out within 24 hours. They were early, equipped appropriately, and it somehow felt like they had been planned for weeks in advance. I would definitely use them again!
I signed a binding estimate on October 2 for $1,947.64, for a Thursday/Friday, October 29–30 pickup from Seattle to Henderson, NV. On October 9, Ben agreed in writing to change my date to Friday, October 30th, and said, "That will not be a problem, I will get it done." I also told him I was not available on October 29 until after 11:30 AM. Instead, the movers came Thursday, October 29, between 8 and 11 AM. On October 28, $300 was charged to my card on top of the binding estimate, with no written explanation of what it was for. When I asked, customer service talked about a 48-hour pickup window. I checked my signed paperwork — it says Thursday/Friday, October 29–30, and a 72-hour cancellation window. It does not say a 48-hour pickup window. Customer service really was no help at all and seemed very agitated to help me. Although I will say that she did not have access to the 2 people that I had been in contact with earlier. They so conveniently are out of the country and the other one is also "out of office," leaving everything to the lady at customer service. Very poor chain of command. Also, giving quotes with just pictures is probably not a good idea. Trustpoint is a broker, not the carrier. The carrier that actually picked up my things is a separate company, and the bill of lading I signed at pickup was for $2,247.64, not $1,947.64. The $300 was added to the binding estimate fee, from $750.63 to $1,050.63, even though the volume stayed the same at 300 cubic feet. The remaining $1,077.94 is now due to the carrier at delivery, not to Trustpoint. Another big thing they failed to tell me: exactly where my belongings were going to be kept once they reached Henderson. When I dealt with the movers this morning, they were looking at me like I was crazy, and I tried to explain to them that nobody told me anything. All they told me was that it was going to one of their warehouses, so I was assuming it was one of TrustPoint's — but it was not. My warning to others: do not assume the price you sign, the date you agree to in messages, or the company you are dealing with will stay the same on pickup day. Get any price change and any date change in a revised, signed estimate before pickup day, and ask in writing who you will actually pay at delivery.
Leaving a home after decades of life can be very emotional. It was a very respectful and patient team at the Trustpoint Moving Group. They helped to make a hectic day more bearable with their calm demeanor.
We moved on a very hot day. The team was determined in the heat, focused and went the distance, without shortcuts. We applaud them!
At My Good Movers, we believe peace of mind starts with verified credentials. Trustpoint Moving Group holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
64 reviews
It was very scary to be travelling from the other side of the country, but they assured me of safety at every stop. Highly recommended.
Although I was unsure if it would be beneficial, after this experience, I recommend hiring movers to everyone. They saved me a lot of work and worrying about all those bo ... Read More
We were moving state lines with a toddler and lots of delicate baby products. The movers handled it very carefully, particularly the crib, the stroller and the feeding su ... Read More
All team members were knowledgeable and courteous. They were patient and thorough with fragile or delicate items, yet they continued to work at a quick pace. All received ... Read More
The move into our new home was handled in a very organized way. The crew worked carefully, answered our questions, and made sure everything was placed where we wanted it. ... Read More
We had to make a last-minute change in a company within the city after the last one canceled. They accommodated us and even came prepared with a full staff. They moved us ... Read More
I thought it was gonna be a nightmare, we were living in an apartment with no elevator on the third floor. On the contrary, the movers were like pros, and never complaine ... Read More
We moved during heavy rainfall, but our team had been well-prepared, protective covers and extra care were provided for each box. The weather failed to affect the items i ... Read More
I had to book the move on short notice as another company canceled the night before. I panicked, and all of a sudden, I saw an ad for this moving company that claimed to ... Read More
It took us all day to move into our 3-bedroom home. There were no breaks during the work. All packed up and done on the scheduled day. It was a big house, but they did it ... Read More
Trustpoint Moving Group is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Trustpoint Moving Group actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from interstate movers or call our support team anytime.
