Broken agreements.
The moving service was far below my expectations. There were unnecessary delays and poor communication. The whole process was stressful and frustrating. I expected much better service from a professional company.
Moving company in Boca Raton, FL
The moving service was far below my expectations. There were unnecessary delays and poor communication. The whole process was stressful and frustrating. I expected much better service from a professional company.
I kept thinking I had forgotten something, but every time I checked, it seemed like things were already handled. It felt a bit strange at first because I am used to doing most of it myself. By the end, I realized I did not have to double check as much as I usually do.
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofessional and took much longer than expected.
The experience was positive from beginning to end. The team was reliable, respectful, and made sure every detail was taken care of without any hassle.
I'm sorry to say that our home complex was very small and cramped, but the movers handled it so well. They, with the help of small trolleys and lifting straps, carried heavy furniture safely, without damaging the walls. This experience certainly felt through their move. Highly recommended.
The best part was not having to chase anyone for updates. We knew when the crew was coming, and they kept us informed as the move progressed. Simple communication, but it made a real difference.
I don't mind paying for quality service, but this wasn't it. The crew dragged out a small move and wasted valuable time. I've had much bigger moves finished faster by other companies. Very disappointing.
Communication was a major issue. I called multiple times before moving day to confirm details and rarely got a clear answer. The lack of responsiveness was concerning.
The move was scheduled weeks in advance, and the forecast for that day called for heavy storms. We called and asked them to reschedule, but they said that they would be coming. They had brought tarps, wrapped up all the furniture, and covered the inside of the new house with plastic. Everything stayed dry. It was awesome how they handled it!
Excellent experience! I appreciated how clearly everything was explained before the move started. The team from Compass Moving LLC went over the plan and then followed it without needing changes. It helped me know what to expect during the day.
At My Good Movers, we believe peace of mind starts with verified credentials. Compass Moving Group LLC holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
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Reviews summary
Recommended based on user reviews
189 reviews
I had no problem getting booked, and the customer service team responded to all my questions. The professionalism of the crew on moving day exceeded my expectations. ... Read More
The experience was positive from beginning to end. The team was reliable, respectful, and made sure every detail was taken care of without any hassle.
The service was good and professional. The movers were quick and were equipped with the right tools for loading large boxes and furniture. I had a good experience. ... Read More
In the end, the nursery move went smoothly and removed a lot of stress for me. I needed help moving the crib, the chair, and a few small pieces of furniture. The movers c ... Read More
Communication was a major issue. I called multiple times before moving day to confirm details and rarely got a clear answer. The lack of responsiveness was concerning. ... Read More
The service lacked professionalism and proper organization. I had to follow up multiple times for basic updates, and the overall process was disappointing. There is a lot ... Read More
The service did not deliver the level of reliability I was hoping for. Delays and inconsistent communication made the process stressful. I believe significant improvement ... Read More
I was helping my elderly mother move from her house of 40 years into an apartment. She has many fragile antiques and cherished items. The movers showed incredible patienc ... Read More
I kept thinking I had forgotten something, but every time I checked, it seemed like things were already handled. It felt a bit strange at first because I am used to doing ... Read More
Excellent experience! I appreciated how clearly everything was explained before the move started. The team from Compass Moving LLC went over the plan and then followed it ... Read More
Compass Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Compass Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.