United Express Moving & Storage

Delighted about our experience with United Express Moving & Storage. The move went without a hitch from start to finish. The movers were beyond impressive and handled pac ... Read More Delighted about our experience with United Express Moving & Storage. The move went without a hitch from start to finish. The movers were beyond impressive and handled packing everything from work-desks & chairs to the IT equipment without any problems. We were over the moon when we received everything in outstanding shape. Kudos!

Andrew showed up early with the team, wrapped every lamp carefully, and loaded my couch perfectly into the truck. Smoothest unpacking I’ve had. Andrew showed up early with the team, wrapped every lamp carefully, and loaded my couch perfectly into the truck. Smoothest unpacking I’ve had.

Andrew and his team, Carl and Phil, were superheroes! They navigated my narrow staircase with ease, carrying down my 45 kg sofa without a scratch. They cataloged each box ... Read More Andrew and his team, Carl and Phil, were superheroes! They navigated my narrow staircase with ease, carrying down my 45 kg sofa without a scratch. They cataloged each box with a unique number, mine being in the 500s, making it easy to track. They offered complimentary water bottles, which were a lifesaver on a hot day. I have been satisfy with my experience.

Brandon & his team came in and took care of everything, from packing up my kitchen appliances like my microwave and toaster to loading up my bedroom set like my dresser a ... Read More Brandon & his team came in and took care of everything, from packing up my kitchen appliances like my microwave and toaster to loading up my bedroom set like my dresser and nightstand. They even disassembled my bed and reassembled it at my new place, making sure it was sturdy and comfortable. I couldn’t have asked for a smoother move

I JUST SPENT AN HOUR LOOKING AT EVERY 5 STAR REVIEW ON GOOGLE, EITHER NO PHOTO, NO LAST NAME, OR NO OTHER REVIEWS IN THEIR LIFE. IFIND IT SOOOOOOOO HARD TO BELIEVE ALL TH ... Read More I JUST SPENT AN HOUR LOOKING AT EVERY 5 STAR REVIEW ON GOOGLE, EITHER NO PHOTO, NO LAST NAME, OR NO OTHER REVIEWS IN THEIR LIFE. IFIND IT SOOOOOOOO HARD TO BELIEVE ALL THESE PEOPLE HAD THE AUDACTITY TO GIVE THEIR FIRST REVIEWS EVERY AND AT THAT GOOD REVIEWS FOR THIS HORRIBLE COMPANY. THEY HAVE 41 REVIEWS OF THEIR 300 IN THE LAST 48 HOURS THERE NEEDS TO BE A REVIEW OF THIS COMPANY ASAP It is unfortunate they pay randoms and who knows who to leave false reviews because the fact theres been 20 reviews just today of 5 stars with people who dont have full names and theres not a chance this many people woke up on a friday and were like im leaving a 5 star review for this horrible company before 1PM is insanely suspicious but if i were a terrible company and didnt care about people i would do the same thing. Ryan williams is up for scam artist of the year, he needs to edit his measurements and quotes as he quoted a 2 bed house for myself and then it was doubled when the moving company showed up while also having to leave plenty things behind from our quote. The best part is they outsource the move so they dont have any liability for it. I have 2 broken nightstand, 2 missing boxes, a broken bed frame, and SOMEONE ELSES BED FRAME. HOW DO I HAVE SOMEONE ELSES BED FRAME!? Not only have i called complained asked for assistance and asked for them to figure out whos bed i have, they dont care enough to try and find the oringinal owners bed frame that is not in my possesion. They expect me to store it for 3 months while they figure out their mistakes so sadly i will be tossing these bed frame pieces out and sadly the person who is missing these....they wont do anythign to help you out. do yourself a favor and never contact this company you will regret every single thing you get put through over the next move and i truly dont wish this upon my worst enemy. This company needs a major change in ethics or needs to be shut down.

I was blown away by my move with United Express Moving & Storage. The team arrived with a big truck and plenty of muscle to load up my bulky sofa bed and king-size mattre ... Read More I was blown away by my move with United Express Moving & Storage. The team arrived with a big truck and plenty of muscle to load up my bulky sofa bed and king-size mattress. They wrapped everything up securely and fastened it with straps for a safe trip. I felt like my stuff was well-protected the whole way.

During scheduling, Jack provided me with a comprehensive explanation of the hourly rate and other price data, which I found helpful. Before I signed the agreement, he mad ... Read More During scheduling, Jack provided me with a comprehensive explanation of the hourly rate and other price data, which I found helpful. Before I signed the agreement, he made sure I was informed about it. Many thanks!

they picked up my stuff on a friday and it took them over 10 days just to let me know i was going to be delayed again... stated my stuff was going to be delivered on one ... Read More they picked up my stuff on a friday and it took them over 10 days just to let me know i was going to be delayed again... stated my stuff was going to be delivered on one day and that date changed times.... they say they never have a supervisor and they change the initial script after they dont even know what to tell you... eventually im here day 25 and my things are still not delivered

Really grateful to my move manager, Andrew, for giving me a tracking link which monitored the progress of the move in real time. It was a very responsible move on his par ... Read More Really grateful to my move manager, Andrew, for giving me a tracking link which monitored the progress of the move in real time. It was a very responsible move on his part and it kept me stress-free as well since it was a cross-country move. Very thankful to him!

What promised to be a seamless experience proved to be a unimaginable disaster. There was pressure to place a deposit without a firm travel date .Once a date was determin ... Read More What promised to be a seamless experience proved to be a unimaginable disaster. There was pressure to place a deposit without a firm travel date .Once a date was determined a window of 48 to 72 hours needs to be kept clearly any activity such as airline reservations could not be made .Final time was established the day before actual pickup. What was never mentioned was this was brokered by another mover .Once mover showed up the price increased from $900 to $5400 and cash was demanded .Everything required new company boxes additional pricing. It was assumed all items were to be move to owners destination however all items were instead sent to a warehouse to be move at a undetermined date (never explained) Despite several call to company a time for delivery could not be determined One week later a call stated movers were to be delivered the next day and would require $500.00 cash to be delivered or items would be left in storage at customers expense. Meanwhile no one from united was available for guidance .The move was handled by Fairway moves out of Englewood New Jersey please read their reviews Res Ipsa loquitor. The driver was extremely rude and required police presence to insure a peaceful delivery If you value your money and sanity please heed my warning