United Express Moving & Storage

The workers moved quickly and carefully, carefully wrapping my furniture and loading the vehicle. They went so far as to help me disassemble and reassemble my bed frame. ... Read More The workers moved quickly and carefully, carefully wrapping my furniture and loading the vehicle. They went so far as to help me disassemble and reassemble my bed frame. Everything came safely, and I am really grateful for their efforts.

Our elderly parents needed to move to a new place in two stages, and we were worried about how to handle it. Thankfully, we found them. The crew provided us with high-qua ... Read More Our elderly parents needed to move to a new place in two stages, and we were worried about how to handle it. Thankfully, we found them. The crew provided us with high-quality cardboard boxes and tape, and helped us pack and label everything. They were very careful and respectful with our parents’ belongings, especially the antique dining table that Gregory suggested to relocate to a better spot. Philip and Paul were also very patient and understanding with our parents’ needs and preferences. We are very grateful for their excellent service and care.

I cannot say enough good things about them. They were well-trained and easily dismantled my heavy furniture. They packed each piece with care and delivered it in great co ... Read More I cannot say enough good things about them. They were well-trained and easily dismantled my heavy furniture. They packed each piece with care and delivered it in great condition to my condo in NY. Bravo to them!

How wonderful a relocation company! It makes us really happy. William and his colleague's efforts was impressive. They moved all of our belongings swiftly, carefully, and ... Read More How wonderful a relocation company! It makes us really happy. William and his colleague's efforts was impressive. They moved all of our belongings swiftly, carefully, and efficiently. I will undoubtedly refer United Express Moving & Storage to everyone I know after having such a great experience with them. I really appreciate them.

When I had to move due to my job, this company helped me pack, load and unload all household items. The movers not only were kind and professional, but they also added to ... Read More When I had to move due to my job, this company helped me pack, load and unload all household items. The movers not only were kind and professional, but they also added to the atmosphere by entertaining us with experiences from their previous moves. Hiring them was a very wise decision.

This company is a complete scam. They are not actually a moving company and do not provide any actual services for you. They are not accredited by the BBB and are not lic ... Read More This company is a complete scam. They are not actually a moving company and do not provide any actual services for you. They are not accredited by the BBB and are not licensed movers. They will try to lure you in with prices that are well below other moving companies and even lower than renting a uhaul and doing everything yourself. They say you must put down a deposit to set the moving date and pay the rest when moving gets started. Then later they tell you that a different company will be doing the actual moving which was not stated ahead of time and that company only accepts cash, money orders, zelle, cash app, or wire transfers. They do not accept credit cards. This moving company also is not licensed or accredited with the BBB. Then if you try to cancel they do not refund your deposit even though no services have been delivered at any point. They will lie to you and mislead you and do everything in their power to get your money, but will never send a refund. Save yourself the headache and find a company with a credible history!!

The entire communication process was a nightmare. I had to follow up with them to get updates because calls were unanswered. When they did reply, it was incoherent and of ... Read More The entire communication process was a nightmare. I had to follow up with them to get updates because calls were unanswered. When they did reply, it was incoherent and of little use. The experience was needlessly stressful due to the ambiguity.

I would not advise anyone to use this moving business. The service was useless, and the movers were hours late. They carelessly tossed my possessions into the vehicle, ca ... Read More I would not advise anyone to use this moving business. The service was useless, and the movers were hours late. They carelessly tossed my possessions into the vehicle, causing serious damage. They were really disrespectful when I attempted to resolve the matter, and they declined to provide any sort of reimbursement. It is clear that a large number of the positive ratings are fraudulent, intended to conceal the business's dubious activities. Using phony five-star reviews to defraud customers while offering poor service is a classic illustration of how dishonest companies operate.

The movers were fantastic, and I can't sing their praises enough. They handled our belongings with the utmost care and meticulousness. Andrew, Carl, and Phil were prompt, ... Read More The movers were fantastic, and I can't sing their praises enough. They handled our belongings with the utmost care and meticulousness. Andrew, Carl, and Phil were prompt, courteous, and highly competent. Brandon did an excellent job identifying and relaying our requirements to the relocation crew during our first meeting. Perfect score!

It’s the worst company I could hire. Very unprofessional, they take advantage of their customers to overcharge. They lie to make you pay more. If I could give them n ... Read More It’s the worst company I could hire. Very unprofessional, they take advantage of their customers to overcharge. They lie to make you pay more. If I could give them negative stars, I’d give them 5