United Express Moving & Storage

My parents' move was a breeze thanks to United Express Moving & Storage excellent service. Their praise for the great service made me feel better about missing the move. ... Read More My parents' move was a breeze thanks to United Express Moving & Storage excellent service. Their praise for the great service made me feel better about missing the move. I'm grateful to Andrew and the rest of the team for moving us so quickly and clearly, which helped me trust their decision.

We had a wonderful experience with United Express Moving & Storage. They were very professional, friendly, and hard-working. This was my fifth move with them, and I would ... Read More We had a wonderful experience with United Express Moving & Storage. They were very professional, friendly, and hard-working. This was my fifth move with them, and I would highly recommend them to everyone!

Cannot thank their movers enough for their generosity! I was recovering from surgery and couldn’t do much and unfortunately for me, I had to relocate within that period ... Read More Cannot thank their movers enough for their generosity! I was recovering from surgery and couldn’t do much and unfortunately for me, I had to relocate within that period. But the crew took care of it all for me. They handled everything, from boxing up my kitchen to arranging furniture at the new house – it was all executed superbly. They truly were the very embodiment of professionalism!

Amazing team! We hired them recently, and they packed, loaded, and delivered everything safely. Couldn’t be more satisfied! Amazing team! We hired them recently, and they packed, loaded, and delivered everything safely. Couldn’t be more satisfied!

I was really happy with the price. I got a few quotes from different companies, and these guys were the most affordable. They didn't try to add any extra fees or anything ... Read More I was really happy with the price. I got a few quotes from different companies, and these guys were the most affordable. They didn't try to add any extra fees or anything, which I really appreciated. And the movers were great - friendly and efficient.

This company misrepresented itself as a moving company when in fact it’s just a broker—something they deliberately failed to disclose upfront. Instead, they charged a ... Read More This company misrepresented itself as a moving company when in fact it’s just a broker—something they deliberately failed to disclose upfront. Instead, they charged a hidden broker fee under the guise that the payment was going to the actual movers. What was quoted as a $1,695 move ultimately cost me $2,300. When I raised concerns about this blatant bait-and-switch, they tried to hide behind a vague, one-sided contract—as if a deceptive and incomplete document gives them carte blanche to exploit customers. Prior to the move, I attempted to update my inventory in writing—and was completely ignored. Then the movers they subcontracted arrived visibly frustrated that the inventory was inaccurate. That’s on the broker, not me. To make matters worse, I was explicitly told I’d receive my belongings within 5–7 days. The actual movers told me the realistic window was 21–30 days—another flat-out lie from this broker. Pickup day was another disaster. The movers arrived late, and in the confusion, took perishable goods I had set aside for a birthday gift—items that should never have been loaded. The movers themselves were professional and kind, but due to a clear language barrier (they spoke little to no English), I believe that’s how those items were mistakenly taken. Again, this falls squarely on the broker for failing to ensure clear communication and proper coordination. This company operates through misrepresentation, omission, and disorganization. Their contracts are vague by design, their communication is nonexistent, and their business practices border on fraudulent. Consumers should avoid this company at all costs, and I would strongly urge anyone considering them to seek alternative services before becoming the next victim of their deceit.

Absolutely phenomenal! We had a large, L-shaped sectional that barely fit through the door, but they maneuvered it like pros. Bravo to them! Absolutely phenomenal! We had a large, L-shaped sectional that barely fit through the door, but they maneuvered it like pros. Bravo to them!

We are currently dealing with this i am sharing what another customer experienced it is exactly what we are dealing with now. We still have not received our stuff. I hop ... Read More We are currently dealing with this i am sharing what another customer experienced it is exactly what we are dealing with now. We still have not received our stuff. I hope you do not mind. They got an extra 350 from us and we refused to pay the extra 1100 they wanted to charge when we even took stuff off and took it ourselves in a trailer. Better off letting a swarm of fire ants move your belongings than dealing with this company. -100000/10 experience. Do NOT book with them or any broker because once they get paid, they couldn’t care less about your concerns. They lie about pricing, refuse to give you access to your contract (good thing I took screenshots before they deleted it when I exposed their fake reviews), and fail to disclose that they are just a broker during the initial sales call—which, according to FMCSA, they are legally required to do. (Luckily, I recorded that call, as well as the one where Ryan was able to squeeze an extra $300 from me and the movers attempted to tack on an additional $700+.)

These guys made moving less stressful. They made sure nothing was destroyed and moved quickly. I'll employ their services again. These guys made moving less stressful. They made sure nothing was destroyed and moved quickly. I'll employ their services again.

The movers I got were amazing so helpful and quick and did a great job!! Highly recommend it. Thank you so much. The movers I got were amazing so helpful and quick and did a great job!! Highly recommend it. Thank you so much.