Moving company in West Palm Beach, FL
I don’t know how anyone could’ve left a positive review here. Half of what they promise is just BS. Poor estimate and poor communication.
The foreman was super rude to me and his own team. He yelled a lot and threw cardboard around the truck. I felt uncomfortable just being there, and that’s not something you want on moving day.
The guys came and got started right away. I highly recommend this company. Thank you to Elias, Neftali, and Mauricio. Fantastic service!!!
Elias Neftali and Claudio did a fantastic job with moving furniture and mounting them. Definitely recommend! They did a great job from start to end.
I am rating their customer service as a one. (I would rate the actual moving people as a 4). I was referred to them to move a grandfather clock locally. The 'estimator' CHRIS quoted $999 which included 3 hours of time for THREE people, PLUS charges for one hour of travel, a clock technician charge, and an 'operational charge.' When I asked if this was a flat rate, they said no, it was an hourly rate based on 3 hour minimum. I had no idea what was involved. I had to rely on their estimate that it would take THREE people. Clearly that was an upsell to inflate the price. But, of course I didn't know that. I was floored by the estimate so in order to be sure that it wouldn't end up costing more, I asked for a flat rate and was offered a flat $1000. The original contract had the specifics, but the document I signed only stated that a clock was being moved, without detail. When the truck showed up, there were only TWO people. Had the original quote stated two people, the cost would have been about $240 less and had I negotiated a flat rate, it would have been based on that. I emailed the original estimator person who kicked it 'upstairs.' A person (ZACK, I think) called me and was extremely rude, would not let me explain why I thought the fee was unfair, but he continued to talk over me even while I asked him to stop and listen. He continually told me I signed a contract. I maintained that the estimate and the agreed amount was based on more workers than were sent by the company; but he wouldn't listen. Even the driver could hear this guy speaking loudly and not stopping when I asked him to listen. This is poor customer service. Making a small consideration in the price would have been in order or a polite person who validated my concern. But, they had my clock on the truck and wouldn't bring it in until I paid the full amount. So, I did. I sent a follow up email and received even a ruder reply. DO NOT USE THESE PEOPLE. I feel sorry for their actual moving staff. They were polite, nice, and handled my clock carefully. However, although the person who was the clock tech handled the moving parts well and reinstalled them, I had to ask her to set the time and then after she left, it wasn't keeping time. I realized that she hadn't started the pendulum. Once that was done, it worked perfectly. Since there was a separate fee for a clock tech, wouldn't you think they would know to start the clock??
This was a little while ago but after I commented on an advertisement about my experience with these scam artists, I figured I’d be sure I didn’t miss an opportunity to tell my story. Quoted $6,900 and on moving day for our move across the state, a Thursday, with the kids’ school starting on Monday, they showed up and said it’s going to be $12k after they apply some discounts. I had no choice. The movers were rude, the estimator, Patric, was radio silent, belongings were damaged, they became impossible to get a hold of, wouldn’t call back or email back, have since blocked me on Facebook for a comment I left on an advertisement I received, never held themselves accountable, paid out shockingly minimal amounts on damaged goods (including a China cabinet) and if you search for the true reviews out there that have been suppressed, you see how often this same treatment occurs.
I was promised affordable pricing, excellent service, a 3 man crew for my move from Florida to Kentucky this past April. Instead, only 2 movers showed up, one did not speak English. The job was estimated at 3 hours took 7 and I was charged an additional $2,000 for items that were "not on the list" even though I had proof otherwise. After providing my closing date well in advance, my belongings did not arrive until 14 days later, leaving me living out of a suitcase and slepping on an air mattress along with my 2 dogs. The delivery was even more concerning. The company sent workers who were not employees, a fact that was never disclosed to me. One appeared unprofessional and smelled like alcohol. Several of my belongings arrived damaged, broken, or missing and I'm still seeking compensation. I even ended up with some else's bin and that took about 2 weeks for the moving company to come get it. Communication was poor throughout the entire process. Calls were rarely returned, and I was told repeatedly, " We will call you," without receiving updates. This company did not deliver on its promises and did not stand behind its guarantees. I would not recommend this company.
Absolutely one of the Worst working Experiences I've ever had! Would Not Recommend! Trust me this company is terrible !! Terrible communication on important matters..
Thank you roldan and traverse for an amazing moving experience with my delivery! Thank you safebound for everything!
Moving from one coast to another was a daunting task, but the moving team made it seamless. They were attentive to every detail, from packing fragile items to ensuring the truck was loaded securely. Their communication was excellent, keeping me updated on the progress. The move was completed within the estimated time frame, and all my belongings were in perfect condition upon arrival.
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Reviews summary
Recommended based on user reviews
52 reviews
I was promised affordable pricing, excellent service, a 3 man crew for my move from Florida to Kentucky this past April. Instead, only 2 movers showed up, one did not spe ... Read More
I am rating their customer service as a one. (I would rate the actual moving people as a 4). I was referred to them to move a grandfather clock locally. The 'estimator' C ... Read More
The foreman was super rude to me and his own team. He yelled a lot and threw cardboard around the truck. I felt uncomfortable just being there, and that’s not something ... Read More
This was a little while ago but after I commented on an advertisement about my experience with these scam artists, I figured I’d be sure I didn’t miss an opportunity ... Read More
Moving from one coast to another was a daunting task, but the moving team made it seamless. They were attentive to every detail, from packing fragile items to ensuring th ... Read More
Elias Neftali and Claudio did a fantastic job with moving furniture and mounting them. Definitely recommend! They did a great job from start to end.
Absolutely one of the Worst working Experiences I've ever had! Would Not Recommend! Trust me this company is terrible !! Terrible communication on important matters.. ... Read More
Thank you roldan and traverse for an amazing moving experience with my delivery! Thank you safebound for everything!
The guys came and got started right away. I highly recommend this company. Thank you to Elias, Neftali, and Mauricio. Fantastic service!!!
I don’t know how anyone could’ve left a positive review here. Half of what they promise is just BS. Poor estimate and poor communication.
Safebound Moving and Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safebound Moving and Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Safebound Moving and Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Safebound Moving and Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Safebound Moving and Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Safebound Moving and Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Safebound Moving and Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Safebound Moving and Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Safebound Moving and Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Safebound Moving and Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
