Menards Moving & Storage

After the move, they helped with some basic cleaning—unprompted. That gesture saved us hours and left a great impression. After the move, they helped with some basic cleaning—unprompted. That gesture saved us hours and left a great impression.

We had to move on a Sunday night, and they worked through it without complaint. They adjusted their schedules and supported us fully. We had to move on a Sunday night, and they worked through it without complaint. They adjusted their schedules and supported us fully.

The CEO asked us to REMOVE our Review Update: The Owner of the company, Menard himself, called us on Sunday (7/6) asking us to remove our review and that if we did, he� ... Read More The CEO asked us to REMOVE our Review Update: The Owner of the company, Menard himself, called us on Sunday (7/6) asking us to remove our review and that if we did, he’ll work on making sure we get our stuff sooner than later. He said, “I make S*** happen, I’m the owner of the company.” He then promises, after talking to the moving company, that our stuff will be delivered by Wednesday (7/9) without a shadow of a doubt. Here we are Wednesday night and not even a call from the moving company or him. I called him and he now tells me it will be delivered Thursday or Friday! DO NOT TRUST this company. They DO NOT keep their WORD. Since he couldn’t hold his end of the deal, my Review is going back up, below is what I wrote before. DO NOT USE THIS COMPANY! If I could give zero stars, I would. This company is a scam. They picked up my furniture at the end of May and promised delivery by the first week of June. It's now JULY, and I still don't have my belongings. Every time we call, they give a different excuse or avoid answering altogether. They are LIARS. We trusted the process in good faith and have been met with nothing but dishonesty, the run-around, stress, and delay. BELIEVE the 1-star reviews — they're ALL TRUE. The 5-star reviews are fake or paid for, this is the worst moving company we've ever encountered. They are unprofessional, unethical, and should not be allowed to operate. I'm taking legal action, filing complaints with the FMCSA and BBB, and I strongly encourage others to do the same. Save yourself the nightmare. And before you respond with "we're just a broker," save it. If you're the broker, you're responsible for who you hire. If you choose to work with shady carriers, that’s because YOU are a shady broker. That's on you. You don't get to take the money and wash your hands of the rest. Own it. PLEASE, save yourself the trouble and Do NOT hire Menards Moving & Storage or Blue Diamond Movers. You will regret it.

Had a great experience with them! The weather changed last minute on moving day, and it started pouring right before loading. To my relief, their moving crew showed up wi ... Read More Had a great experience with them! The weather changed last minute on moving day, and it started pouring right before loading. To my relief, their moving crew showed up with extra plastic wrap and floor runners, and they worked fast without tracking in mud or getting anything wet. They wrapped it all up superbly. I’m beyond pleased!

We hired them for a partial move – just large furniture – and expected a quick in-and-out. But the crew still padded every item, protected all doorways, and loaded ev ... Read More We hired them for a partial move – just large furniture – and expected a quick in-and-out. But the crew still padded every item, protected all doorways, and loaded everything with precision. They didn’t cut corners just because it was a small job. Very thorough!

I was nervous about fragile antique furniture passed down from my grandparents. The movers not only double-wrapped every piece, they also explained what they were doing a ... Read More I was nervous about fragile antique furniture passed down from my grandparents. The movers not only double-wrapped every piece, they also explained what they were doing and why, which really reassured me. Nothing arrived scratched, chipped, or loose. Total professionals!

I've moved a lot, but this was the most enjoyable experience I've ever had. All my delicate plates, glasses, and decorations arrived undamaged because the movers took suc ... Read More I've moved a lot, but this was the most enjoyable experience I've ever had. All my delicate plates, glasses, and decorations arrived undamaged because the movers took such care. The unpacking process was made much easier by their clear markings on each box, which helped me identify what was inside. They secured everything in the truck and worked quickly.

Appalled at this joke of a business. Negative stars should be an option. Not only did they run the scam that we went over our cubic feet by 40%. We did not. Only half of ... Read More Appalled at this joke of a business. Negative stars should be an option. Not only did they run the scam that we went over our cubic feet by 40%. We did not. Only half of our belongings arrived. 6 weeks later… All boxes and bins were damaged. They demanded full payment or they wouldn’t even try and track down the rest of our things. Please do not use this company I’m so sad that we did.

David and his crew managed the arrangements well, even though we had to split our relocation across two homes. The group labeled each item precisely and meticulously orga ... Read More David and his crew managed the arrangements well, even though we had to split our relocation across two homes. The group labeled each item precisely and meticulously organized the furniture, office supplies, and kitchenware by destination. We paid special attention to our treasures and houseplants. Not a single item went missing. It resembled a skillfully executed dance.

It was a pleasure working with them; they were organized, helpful, and efficient. Despite unexpected issues and a tight deadline, they modified their plans and completed ... Read More It was a pleasure working with them; they were organized, helpful, and efficient. Despite unexpected issues and a tight deadline, they modified their plans and completed the project on schedule without damaging my property. Everything went well after I contacted them last minute, just days before the move. I appreciate their effort, which made my move less stressful.