Elite Van Lines

I chose this company because their initial quote seemed affordable, but what a mistake that was. By the end of the move, I was hit with all kinds of hidden charges. They ... Read More I chose this company because their initial quote seemed affordable, but what a mistake that was. By the end of the move, I was hit with all kinds of hidden charges. They charged extra for stairs, tape, and even for using blankets to protect furniture, which I thought was standard. None of these fees were mentioned during the initial quote, and my final bill was nearly double. They knew I had no choice but to pay, and the whole thing felt like a scam.

Andrew & his people at Elite Van Lines did a superb job handling my move. His mover actually arrived for the move even earlier than the appointed time, which was great, a ... Read More Andrew & his people at Elite Van Lines did a superb job handling my move. His mover actually arrived for the move even earlier than the appointed time, which was great, and he proceeded to do a great job. He is very professional & proficient. I would highly recommend all of them to anyone. Kudos!

This was the best moving experience one could ask for. The entire process from start to finish was flawless, from the initial quote to my movers arriving on time and doin ... Read More This was the best moving experience one could ask for. The entire process from start to finish was flawless, from the initial quote to my movers arriving on time and doing an incredible job. After years of horrible moves, this was a refreshing change of pace and will be the only movers you ever need. Highly recommend them.

Elite van Lines is really good and professional. I was very pleased with the service the guys that helped me move were great and nice also very quick. I would recommend t ... Read More Elite van Lines is really good and professional. I was very pleased with the service the guys that helped me move were great and nice also very quick. I would recommend this place to anyone looking for help to move. Thanks!

I contacted a site that connected me with Elite Van Lines. I literally needed movers same week and everyone was quoting crazy prices. Elite Van Lines was a miracle, they ... Read More I contacted a site that connected me with Elite Van Lines. I literally needed movers same week and everyone was quoting crazy prices. Elite Van Lines was a miracle, they were quick, they followed up and the movers were amazing! They even finished before time. Great Price Great Service. The only issue I had was a preference, they prefer you to do everything while on the phone with them, not the worst thing but wish they mentioned that method.

All went quickly and smoothly—arrived on time, took special care with antiques, checked in frequently with me about how things were going. I’ve moved twice in the las ... Read More All went quickly and smoothly—arrived on time, took special care with antiques, checked in frequently with me about how things were going. I’ve moved twice in the last 6 months and I highly recommend Elite Van Lines.

Elite Van Lines has helped us tremendously with our move. They were on time and worked swiftly to get the job done. I highly recommend this moving company. ... Read More Elite Van Lines has helped us tremendously with our move. They were on time and worked swiftly to get the job done. I highly recommend this moving company.

This company will talk a good talk, but will not take accountability for damaged items or missing items. And do not rely on their insurance to cover the missing items a ... Read More This company will talk a good talk, but will not take accountability for damaged items or missing items. And do not rely on their insurance to cover the missing items and damaged, because they will dodge you like you are a bill collector. I filled an insurance claim in March of 2024 and they swear the would call me back everytime I called.... still I wait...I called so many times and they literally ignored my calls for months to avoid paying me. Avoid this company at all cost! And if you speak with Tony, Shelia, or Kristie, hang up! They are no help at all.

This company is legit! They don't play games, and are honest, transparent, and open through the entire process. Which is very rare nowadays. The local mover they hired wa ... Read More This company is legit! They don't play games, and are honest, transparent, and open through the entire process. Which is very rare nowadays. The local mover they hired was best in class. Dan did a great job helping facilitate my estimate. John did a great job ensuring my move went smooth. Kudos to both of you!!

Bunch of broken and missing items on arrival. Was told I'd get a refund for those. It's been 6 months and they still haven't sent the refund. My price doubled from my ... Read More Bunch of broken and missing items on arrival. Was told I'd get a refund for those. It's been 6 months and they still haven't sent the refund. My price doubled from my quote. I ultimately had to leave stuff behind and throw a ton of things away. I gave exact dimensions for everything I was packing PLUS 10 additional big boxes just in case (which I didn't need). Didn't matter. Driver showed up, loaded all my stuff, and then AFTER he had everything I own loaded, said it took up more space than he thought so I owe him more (which is illegal btw). He made me unload furniture from his truck myself to try to reduce the price to closer to what I was quoted. It was all super shady and I was threatened multiple times ("Well I have all your stuff now, so you can either pay me what I'm telling you orrrr...") I called Kristie at customer service and she said "well that sucks. You should just pay him. Nothing I can do" Customer service is awful and un-responsive. Kristie seems nice but she'll gouge you, lead you on, and then leave you out in the cold. Good luck. 2/10 experience. Most of my stuff did actually show up and wasn't stolen, so that's a win. But it was for twice as much cost, headache, twice as much stuff broken, twice as long, everything... This experience was awful. Both on pickup and delivery. Scummy company