Elite Van Lines

Elite Van Lines were the best movers I've ever hired. Professional, helpful, and hardworking. Got everything unloaded and organized quickly. Didn't waste any time or mone ... Read More Elite Van Lines were the best movers I've ever hired. Professional, helpful, and hardworking. Got everything unloaded and organized quickly. Didn't waste any time or money. Just awesome. Definitely recommend them and will use them again.

I appreciate your assistance with the wire transfer once again. The men carried out their duties with care, wisdom, and efficiency. The accomplishments of the day astound ... Read More I appreciate your assistance with the wire transfer once again. The men carried out their duties with care, wisdom, and efficiency. The accomplishments of the day astounded and delighted me.

I have used Elite Van Lines team 3 times and each time they were professional and efficient. They have made our moves stress free! I have recommended them to 2 friends wh ... Read More I have used Elite Van Lines team 3 times and each time they were professional and efficient. They have made our moves stress free! I have recommended them to 2 friends who have used them and were equally as happy. We will definitely use them again!

We had a lot of oddly shaped items, like a guitar and a queen-sized mattress, that we were concerned about moving. The movers had a great solution for getting everything ... Read More We had a lot of oddly shaped items, like a guitar and a queen-sized mattress, that we were concerned about moving. The movers had a great solution for getting everything through the tight spaces and up the stairs. They used a special mattress bag and a guitar case to protect the items, and they used a hoist and a sling to lift them up. They made it look so simple and easy!

I was in a tough situation where I had to relocate two different locations that were 70 miles away from each other, and Elite Van Lines was the only one who agreed to hel ... Read More I was in a tough situation where I had to relocate two different locations that were 70 miles away from each other, and Elite Van Lines was the only one who agreed to help me out. Other moving companies were either too expensive or too busy to handle such a complex request. Elite Van Lines was professional, flexible, and reliable throughout the whole process. They made my move a lot easier and stress-free.

Thanks, Elite Van Lines, for being pros! MAX and his team did a fantastic job, making our move easy. They were careful with the walls, and the rates were affordable! ... Read More Thanks, Elite Van Lines, for being pros! MAX and his team did a fantastic job, making our move easy. They were careful with the walls, and the rates were affordable!

I'm pleased with the level of service that Donald and Andrew provided. I liked that they took the time to ensure each item was packed correctly, even though they worked q ... Read More I'm pleased with the level of service that Donald and Andrew provided. I liked that they took the time to ensure each item was packed correctly, even though they worked quickly and well. I was glad that all of my things arrived safely. I appreciate it very much!

Everything went well, from getting the estimate to setting up the furniture in the new home. The preparatory communications were professional, and the movers came on time ... Read More Everything went well, from getting the estimate to setting up the furniture in the new home. The preparatory communications were professional, and the movers came on time, worked carefully, and were accommodating. Strongly suggest it!

If I could leave zero stars, I absolutely would. My initial conversation with Sheila for my move was wonderful, that conversation was the ONLY one where I felt satisf ... Read More If I could leave zero stars, I absolutely would. My initial conversation with Sheila for my move was wonderful, that conversation was the ONLY one where I felt satisfied with my service. During the time of dealing with Elite Van Lines, my items were transferred from truck to truck, put into storage when it was not requested, it took just shy of six weeks for delivery to my destination, and then I was told I owed even more which the amount then changed when I brought it up from 450$ to 150$ when they were already aware of what to expect at destination location. I take responsibility for the fact that I have not paid the extra 150$ because the entire situation is completely abnormal and seems bordering on criminal with how they handled it. This is not to mention that I received a call from a gentleman in Alaska who received items from my move. He is shipping those items to me which is incurring an additional 120$ amount. There are items/boxes that are as yet lost or unaccounted for. Total paid to company is 3,759.14$ which was 1221.53$ deposit, 1287.61$ on day of pickup and 1250$ paid on day of delivery. I have attempted to reach out to Sheila (my sales representative), Kristie (the “customer service manager”), and the regular customer service team on multiple occasions from July 2nd to today’s date (August 5th) with messages and texts left to request a callback or correspondence in regard to resolving this but without any communication whatsoever. I am seeking reimbursement for the shipping cost from Alaska, the lost items, and the inconvenience of time and no communication.

My recent experience with Robert moving team was a solid 5-star one. From packing to delivery, the crew was efficient at managing it all. There were no delays with the de ... Read More My recent experience with Robert moving team was a solid 5-star one. From packing to delivery, the crew was efficient at managing it all. There were no delays with the delivery and they were responsible at keeping me informed too. Magnificent service!