Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Feb 15, 2025
Great Experience
West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move and it was done quickly and efficiently. Great Job
May 09, 2025
They handled everything with care
They handled everything with care and professionalism, making sure that all my items were placed exactly where I wanted them. Their efficiency and teamwork made the unloading process quick and stress-free.
Sep 11, 2025
Business Review: West Coast Movers
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
Dec 22, 2025
These guys removed 100% of the stress
These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and every one of our belongings, took the time to make sure they knew exactly what we wanted, and did the job flawlessly. They were even nice enough to wear shoe coverings on our freshly cleaned carpet. Hire West Coast Express Moving for your move, I promise you will be thankful that you did.
Mar 01, 2026
Worst Experience Ever
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
Mar 20, 2025
No hidden fees
Everything was handled with care and nothing was broken at all. They were able to get me moved from Tempe to the 13th floor of a high rise apartment in Downtown Phoenix in under 3 hours. I recommend this moving company to anybody. No hidden fees or catches just great old school business and it relieves so much stress out of the moving process. Use this company!
Apr 13, 2025
They set the bar for what relocation services should be like!
The service we received from their crew (Yaniel Balzola) was by far the best I've had in more than 10 relocations in the US and overseas. Super efficient, careful and flexible with our requirements. I have never before seen a delivery handled with more care and professionalism. They set the bar for what relocation services should be like!
Apr 12, 2025
They will not disappoint.
Once again, they delivered exceptional service. They were prompt, efficient, and took good care of our belongings. The crew was personable, professional, and easy to work with. They made moving a smooth and stress-free process. We have made several referrals to friends and family and will continue to refer new business to this company. We highly recommend their services. They will not disappoint.
Jan 05, 2026
Recommend this company hands down!
I’ve experienced many moving companies and these guys were by far the best. From professionalism, communication, coordination, efficiency, our crew (led by Russ) was fantastic! We were not present at the delivery location, but they communicated their progress with us, sending us picture and time updates which really gave us peace of mind. Recommend this company hands down!
