West Coast Express Moving

My son was moving from a single apt in N Hollywood to Salem Oregon for a new job. I contacted several movers and told them the size of the move, when and where we were g ... Read More My son was moving from a single apt in N Hollywood to Salem Oregon for a new job. I contacted several movers and told them the size of the move, when and where we were going. West Coast sent us paperwork to list all of the items and the number of boxes we were transporting, which we did. They gave us the estimate which was very good and told me it was because they had a load going up already so it would be cheaper than the others if we were flexible on the date. We were and after seeing the estimate we paid our deposit. When the mover arrived he immediately made us pay a $500 fee for shuttle which we had not agreed to. He said pay or we will not transport. Then he re-estimated the load. We had not added a single thing to the load. He agreed we had not but told us that it was more than they had estimated in sq. ft. and and the price was now triple the original estimate. Over $5000. I contacted the company and they said basically to bad. Yes we miscalculated but you either pay it or we will only take half of your load. The driver said he would put half of it in the street If we didn't pay for the whole thing. They had already loaded it. I feel this is a case of bait and switch and I will be taking them to court or arbitration. Do not trust their estimates, especially Randy Fox. They are either very bad at their job or start out with the intent of scamming you. I do not know which.

Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I high ... Read More Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I highly recommend them and will definitely use their services again!

they were extremely friendly, fast, and efficient- they made what is normally a very stressful experience pleasant! Highly recommend this company. They were also easy to ... Read More they were extremely friendly, fast, and efficient- they made what is normally a very stressful experience pleasant! Highly recommend this company. They were also easy to schedule with and well priced.

The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added th ... Read More The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added the additional packing service and it was a lifesaver. I highly recommend them for any of your moving needs! Thanks again,

Great all around! Efficient and quickly moved me into my new home. Careful with my items and helpful with minor repairs (due to long term storage and a move across the co ... Read More Great all around! Efficient and quickly moved me into my new home. Careful with my items and helpful with minor repairs (due to long term storage and a move across the country, not due to their actions!) Very quick communication via app as I had to change my move date multiple times due to construction delays. Great communication regarding move confirmation right before the move day and also letting me know when on the way to my house. Excellent!

The team was professional, efficient, and handled my belongings with care. They arrived on time, worked quickly without cutting corners, and made the entire process stres ... Read More The team was professional, efficient, and handled my belongings with care. They arrived on time, worked quickly without cutting corners, and made the entire process stress-free. I highly recommend them for a smooth and reliable moving experience!

West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move a ... Read More West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move and it was done quickly and efficiently. Great Job