West Coast Express Moving

West Coast Express Moving sent three hardworking young men. They didn't waste any time and completed, the job two hours earlier. They took extra care in wrapping my items ... Read More West Coast Express Moving sent three hardworking young men. They didn't waste any time and completed, the job two hours earlier. They took extra care in wrapping my items. Highly recommend them.

These guys are amazing! I had booked with a different company and had the worst customer service experience so I called to see if they could take me on last minute and th ... Read More These guys are amazing! I had booked with a different company and had the worst customer service experience so I called to see if they could take me on last minute and they did! I called on a Saturday for a interstate move on Wednesday. Everyone I spoke with including the crew was beyond wonderful. They loaded, transported and unloaded my things oper in one day, 6 hours away, and the price was unreal. I really can’t stress how pleased I was. They are so polite, professional and do it all quickly. I highly recommend West Coast Express Moving you will be great amazed.

These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and ev ... Read More These guys removed 100% of the stress and helped us actually enjoy the moment we arrived at our new house. They arrived on time, took incredibly great care of each and every one of our belongings, took the time to make sure they knew exactly what we wanted, and did the job flawlessly. They were even nice enough to wear shoe coverings on our freshly cleaned carpet. Hire West Coast Express Moving for your move, I promise you will be thankful that you did.

We have used West Coast Express Moving twice now, and they are still amazing the second time around! They are very professional! They do their best to protect the home as ... Read More We have used West Coast Express Moving twice now, and they are still amazing the second time around! They are very professional! They do their best to protect the home as much as they can

The crew arrived within the scheduled time window. They were very nice and efficient, took good care of my stuff, and explained things on the contract clearly to me. I ha ... Read More The crew arrived within the scheduled time window. They were very nice and efficient, took good care of my stuff, and explained things on the contract clearly to me. I have done packing mostly myself, but they did help with some minor packing and they also gave me some useful packing suggestions for my future moving. Their price is not the cheapest in town, but I feel the quality of the service is definitely worth the money.

Great company with a great team of people. Our move was awesome and I will definitely be using them again and refer everyone to them. They know what they're doing and it ... Read More Great company with a great team of people. Our move was awesome and I will definitely be using them again and refer everyone to them. They know what they're doing and it was a huge relief! Pricing is very fair and worth every penny. Moving is no fun....but they made it go smoothly. I even liked their interior decorating recommendations when it came to furniture placement!! Fast and efficient!

I used West Coast Express Moving to move in La to a storage and then to Boston. I had the best experience ever with them. I worked with Nelson, Angel, Stephen and Alejand ... Read More I used West Coast Express Moving to move in La to a storage and then to Boston. I had the best experience ever with them. I worked with Nelson, Angel, Stephen and Alejandra. They are very reliable, helpful and hardworking. They utilize their time efficiently and are smart packers. I highly recommend them!

We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call ... Read More We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call right before they left for this early am appt so that we could have been completely prepared for them. They were patient with us, which i also appreciated. Excellent!

As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life tr ... Read More As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.

This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella ... Read More This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.