Apr 04, 2025
highly recommend their services to anyone in need of an stress-free move
They were incredibly accommodating, even on short notice, and offered an outstanding price. The movers were professional, efficient, and respectful. They not only handled everything with care but also assembled my bed seamlessly—all in a fast and organized manner. I couldn’t have asked for a better experience and highly recommend their services to anyone in need of an stress-free move!
Feb 18, 2025
Absolutely fantastic moving experience!
Absolutely fantastic moving experience! The team was punctual, professional, and handled everything with care. They made the entire process smooth and stress-free. I highly recommend them and will definitely use their services again!
Mar 27, 2025
Highly recommend them.
My condo sold very quickly and their reviews were very good. On moving day a team of 3 professional men came and quickly and efficiently packed up my 2 BR 2 bath condo at a most reasonable price. They worked very well together and the move was done by early afternoon. I just purchased a new home and I will be enlisting West Coast Express Moving to move the storage to my new home. Highly recommend them.
Dec 15, 2025
Excellent!
We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call right before they left for this early am appt so that we could have been completely prepared for them. They were patient with us, which i also appreciated. Excellent!
Jan 03, 2026
everything was protected, and not a single item was damaged.
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, efficient teamwork. They were friendly, easygoing, and clearly knew what they were doing. Furniture was dismantled and reassembled perfectly, everything was protected, and not a single item was damaged.
Sep 07, 2025
West Coast Express Moving – ZERO STARS
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
Jan 04, 2026
Pickup day went really well!!!
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while still being very careful with boxes and furniture. Everything was packed and loaded properly, nothing felt rushed or sloppy. Overall it was an easy, stress-free experience and I’m very happy with how it went!!
May 11, 2025
They were efficient,
They were efficient, hard workers who got us moved as quickly as possible while also taking good care of our things. If we need to move again, we’ll definitely ask for this crew!
Apr 12, 2025
They will not disappoint.
Once again, they delivered exceptional service. They were prompt, efficient, and took good care of our belongings. The crew was personable, professional, and easy to work with. They made moving a smooth and stress-free process. We have made several referrals to friends and family and will continue to refer new business to this company. We highly recommend their services. They will not disappoint.
Mar 01, 2026
Worst Experience Ever
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
