Jan 02, 2024
Proficient Movers
I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email and texts. My Relocubes were always delivered exactly when promised and the drivers were professional. Pickup was prompt, transport faster than promised, and delivery equally as prompt. Remember you pack your Relocubes - they're going to get moved around and moved on a truck. Ensuring adequate padding and properly loading the Relocube will help protect your belongings .
May 03, 2024
The Best Experience with a Company
I will recommend UPack to everyone. They told me the price and how it would work. It cost exactly what they quoted, nothing extra added and they delivered the truck and picked up when they said they would. I asked for an extra day to load because it poured for two days and they allowed me the day with no charge. Everyone I talked to through the process were very friendly and explained everything so I could understand it. The delivery Drivers were friendly and put the truck exactly where I wanted it. Explained how everything worked with the ramp and the divider doors. I can not say enough good things about the service/experience with Upack.
Apr 05, 2024
Loved them!
I used U-Pack for a cross-country move from NYC to WA and they made everything so easy! Their communications were clear, there were no hidden fees, I was able to track my things as the moving truck made its way across the country so I always knew where my stuff was. From the phone staff to the forklift driver who carried my relocube up a steep hill to its final destination, everyone was professional, accommodating, and communicative. If only all businesses could be like this. 100% recommend.
Jun 30, 2026
I would confidently recommend them to anyone.
I rarely leave reviews, but this company truly earned one. The service was reliable, communication was excellent, and every detail was handled with care. It was an enjoyable experience, and I would confidently recommend them to anyone.
Aug 28, 2024
Weight Tickets
Driver's were both great, but that was all. UPack said my 3 bedroom house weighed under 3,000 pounds. This was a military move. I moved over 1,000 between 2 cars, so there is no way a full 3 bedroom house with 2 sectionals, clothes, tools, garden equipment, dog crates, king and full bed, 2 dressers, etc weighed under 3,000.
Oct 20, 2023
Great experience overall
Long distance moves are exhausting and hard and expensive. Upack (using abf freight) was very easy to work with, very accommodating. They delivered when they said, drivers were friendly and helpful. No extra charges tacked on. Our only issue was we had a full truck, so we had to wait another day after our trailer was delivered for the ramp to be delivered to our new home to be able to unload. Other than that, everything was great. It's important to pack the trailer well, and tight. We only had one casualty of a broken vase, but it was our fault for how it was packed. Would Def use again. Hope I never have to!! Lol. Moving sucks!
Jan 19, 2024
Outstanding Customer Service
The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.
Oct 20, 2023
Thumbs up!
Moved from Florida to Texas. U-Pack drivers were so much more accommodative on where/when container were dropped off / picked up than the other companies I’ve used. Container arrived very quickly. Containers are smaller, but 2 is still more affordable than the other large container companies.
Jul 06, 2026
It was a smooth experience from beginning to end.
I couldn't be happier with the service I received. The team worked efficiently, maintained great communication, and ensured everything was handled with care. It was a smooth experience from beginning to end.
Feb 10, 2024
Move From Arizona to Ohio
We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.
