U Pack

Driver's were both great, but that was all. UPack said my 3 bedroom house weighed under 3,000 pounds. This was a military move. I moved over 1,000 between 2 cars, so ther ... Read More Driver's were both great, but that was all. UPack said my 3 bedroom house weighed under 3,000 pounds. This was a military move. I moved over 1,000 between 2 cars, so there is no way a full 3 bedroom house with 2 sectionals, clothes, tools, garden equipment, dog crates, king and full bed, 2 dressers, etc weighed under 3,000.

I recently moved from California to Texas. I researched every possible way of moving my 1 bedroom apartment, my two cats, varied houseplants, my car and myself to our new ... Read More I recently moved from California to Texas. I researched every possible way of moving my 1 bedroom apartment, my two cats, varied houseplants, my car and myself to our new home. After reading horror stories about lost and broken items or moving companies who demanded more money before they delivered your belongings, I was pretty concerned. I found U-Pack and saw wonderful reviews. I'm so so glad I chose them. The customer service reps and the guys who dropped off and picked up the relocation cube were friendly, helpful, and professional. I had to change my plans several times (different dates, switch from part of a big truck to a cube, etc) and they were always very accommodating. When they took the cube away, I felt confident that my belongings were safe and would reach me in Texas. When it arrived, the cube was locked securely, just the way I left it. Things shifted in transit but nothing was broken!! How amazing is that? I will recommend these folks to EVERYONE I KNOW and will definitely use them when I move again.

From the first phone call to the final trailer pickup, each person was competent, compassionate and concerned about MY moving experience. This was my fourth time to enga ... Read More From the first phone call to the final trailer pickup, each person was competent, compassionate and concerned about MY moving experience. This was my fourth time to engage thIs ABF service and as always, it was a timely and profitable decision.

I will recommend UPack to everyone. They told me the price and how it would work. It cost exactly what they quoted, nothing extra added and they delivered the truck and p ... Read More I will recommend UPack to everyone. They told me the price and how it would work. It cost exactly what they quoted, nothing extra added and they delivered the truck and picked up when they said they would. I asked for an extra day to load because it poured for two days and they allowed me the day with no charge. Everyone I talked to through the process were very friendly and explained everything so I could understand it. The delivery Drivers were friendly and put the truck exactly where I wanted it. Explained how everything worked with the ramp and the divider doors. I can not say enough good things about the service/experience with Upack.

I used U-Pack for a cross-country move from NYC to WA and they made everything so easy! Their communications were clear, there were no hidden fees, I was able to track my ... Read More I used U-Pack for a cross-country move from NYC to WA and they made everything so easy! Their communications were clear, there were no hidden fees, I was able to track my things as the moving truck made its way across the country so I always knew where my stuff was. From the phone staff to the forklift driver who carried my relocube up a steep hill to its final destination, everyone was professional, accommodating, and communicative. If only all businesses could be like this. 100% recommend.

I looked around for a couple months and U-Pack was the best solution. Phenomenal rates and the ease of working with their customer service team for questions and delivery ... Read More I looked around for a couple months and U-Pack was the best solution. Phenomenal rates and the ease of working with their customer service team for questions and delivery times was exceptional. I would definitely recommend having anyone use this service for moving if you don’t mind loading/unloading the trailer yourself. They were also very quick to deliver my furnishings. The customer service in Las Vegas as well as Georgia was top-notch and they were very helpful in answering any questions I had. Definitely recommend!!

We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant ... Read More We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.

Excellent professional service from start to finish.The Driver,Parrish, who dropped off the trailer was so kind and helpful. He called to let me know when he was headed m ... Read More Excellent professional service from start to finish.The Driver,Parrish, who dropped off the trailer was so kind and helpful. He called to let me know when he was headed my way and called again when he was 5 minutes away. He knew I was alone so took the ramp out and set it up for me and made sure the trailer was placed so there was room to load the items. I was very grateful for his help. He also made sure I understood all the details about the best way to load the trailer, how to use the bulkhead, locks, etc. Everything was delivered and removed in a timely fashion. Very reasonable pricing. I highly recommend UPack.

The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn i ... Read More The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.

I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email an ... Read More I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email and texts. My Relocubes were always delivered exactly when promised and the drivers were professional. Pickup was prompt, transport faster than promised, and delivery equally as prompt. Remember you pack your Relocubes - they're going to get moved around and moved on a truck. Ensuring adequate padding and properly loading the Relocube will help protect your belongings .