U Pack

We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant ... Read More We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.

The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn i ... Read More The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.

I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email an ... Read More I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email and texts. My Relocubes were always delivered exactly when promised and the drivers were professional. Pickup was prompt, transport faster than promised, and delivery equally as prompt. Remember you pack your Relocubes - they're going to get moved around and moved on a truck. Ensuring adequate padding and properly loading the Relocube will help protect your belongings .

I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the res ... Read More I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the reservation, to the guy that delivered the cube, to the pickup location. I had an unfortunate attempt at reserving for less money with a different business but UPack should definitely show them how things should be done. In the end, it was worth the cost due to the reliability. I couldn't be happier with my experience and I would absolutely recommend and use again if needed.

ABF/U Pack is an absolutely wonderful moving company. This was the third time I've had them move us and each time they have done an exceptional job. Each and every person ... Read More ABF/U Pack is an absolutely wonderful moving company. This was the third time I've had them move us and each time they have done an exceptional job. Each and every person I dealt with was professional, courteous, and friendly.

Recently used UPack and ordered a 30’ freight trailer. Definitely the way to go if have a long distance or big move coming up. Trailer was great! Huge! UPack dropped it ... Read More Recently used UPack and ordered a 30’ freight trailer. Definitely the way to go if have a long distance or big move coming up. Trailer was great! Huge! UPack dropped it off on time and driver was so efficient. All staff from beginning to end were a pleasure to work with. I also had to make numerous date changes along the way and they always accommodated. Moving a client to Martha’s Vineyard is no easy feat! There are ferry’s to navigate, rules, regulations etc. With UPack it was a breeze. Their 3rd part affiliates in MA handled all the details in getting trailer on site in the vineyard! I arrange moves for many clients and handle every detail from beginning to end. I wish I would have utilized UPack a long time ago! They are now my absolute number 1 go to for any upcoming moves. I’d give them 100 stars if I could. Great company to work with! These freight trailers are way better than a POD or a moving truck. The price was great also. Freight trailers for me from now on!

Long distance moves are exhausting and hard and expensive. Upack (using abf freight) was very easy to work with, very accommodating. They delivered when they said, driver ... Read More Long distance moves are exhausting and hard and expensive. Upack (using abf freight) was very easy to work with, very accommodating. They delivered when they said, drivers were friendly and helpful. No extra charges tacked on. Our only issue was we had a full truck, so we had to wait another day after our trailer was delivered for the ramp to be delivered to our new home to be able to unload. Other than that, everything was great. It's important to pack the trailer well, and tight. We only had one casualty of a broken vase, but it was our fault for how it was packed. Would Def use again. Hope I never have to!! Lol. Moving sucks!

Moved from Florida to Texas. U-Pack drivers were so much more accommodative on where/when container were dropped off / picked up than the other companies I’ve used. C ... Read More Moved from Florida to Texas. U-Pack drivers were so much more accommodative on where/when container were dropped off / picked up than the other companies I’ve used. Container arrived very quickly. Containers are smaller, but 2 is still more affordable than the other large container companies.