Howards Van Line

William helped me move my personal stuff to a storage unit for a few months while waiting for my new house. The movers stayed organized the whole time and kept count of e ... Read More William helped me move my personal stuff to a storage unit for a few months while waiting for my new house. The movers stayed organized the whole time and kept count of each item. Once the truck was loaded, they double-checked the list and finished earlier than expected.

This company uses bait and switch tactics to overcharge you for your move. Their estimator, Greg Johnson, lied to me by saying that a partial delivery (some to our storag ... Read More This company uses bait and switch tactics to overcharge you for your move. Their estimator, Greg Johnson, lied to me by saying that a partial delivery (some to our storage unit, the rest to theirs) was completely doable, normal procedure for them. I very clearly provided a full inventory of our items, with photos and measurements. Greg Johnson the estimator grossly under quoted the job, leaving us scrambling on moving day when the mover they contracted with could not move our items based on what they were told. Greg Johnson also assured us that the truck to show up would be an Howards Van Line truck, that their company was not a moving broker (they are). Our move cost went from $12,000 to over $20,000 in minutes because of deceitful actions by Howards Van Lines and their employees. DO NOT DO BUSINESS WITH HOWARDS VAN LINES.

Howards Van Line took care of our cross-state move last month. They stayed on time from pickup to delivery and updated us along the way. The whole process ran very smooth ... Read More Howards Van Line took care of our cross-state move last month. They stayed on time from pickup to delivery and updated us along the way. The whole process ran very smoothly overall.

The movers packed directly into the unit without any delay. They planned it so nothing shifted once sealed. The whole move took around three hours. I liked how they kept ... Read More The movers packed directly into the unit without any delay. They planned it so nothing shifted once sealed. The whole move took around three hours. I liked how they kept it simple and didn’t waste time figuring things out.

When I got the notice about my job transfer, I had very little time to prepare. Howards Van Line arranged a crew for the next day, and they showed up with all the supplie ... Read More When I got the notice about my job transfer, I had very little time to prepare. Howards Van Line arranged a crew for the next day, and they showed up with all the supplies. They packed, loaded, and double-checked each room before leaving. The drive took a few hours, but I still managed to reach before nightfall.

We were relocating from our townhouse to a bigger home. The movers wrapped up our furniture, carried heavy boxes up two flights of stairs, and stayed cheerful the whole t ... Read More We were relocating from our townhouse to a bigger home. The movers wrapped up our furniture, carried heavy boxes up two flights of stairs, and stayed cheerful the whole time. There were no scratches on the walls or floors. I liked how they labeled everything clearly, so unpacking was easy.

I had to move my one-bedroom apartment, and these movers made it stress-free. They came on time, loaded everything fast, and handled my fragile items very carefully. They ... Read More I had to move my one-bedroom apartment, and these movers made it stress-free. They came on time, loaded everything fast, and handled my fragile items very carefully. They even helped me move a heavy dresser upstairs. It was a smooth experience from start to finish.

Richard showed up early with a few helpers. They sorted items into labeled bags and worked in sync. It was hot, but no one complained. They filled the truck and finished ... Read More Richard showed up early with a few helpers. They sorted items into labeled bags and worked in sync. It was hot, but no one complained. They filled the truck and finished sooner than expected. The new storage looked neat and ready to use the same evening.

Brace yourself . . . you are about to enter into the twilight zone of 'bait and switch' or the most cunning way to rip off hard working Americans. We needed to move some ... Read More Brace yourself . . . you are about to enter into the twilight zone of 'bait and switch' or the most cunning way to rip off hard working Americans. We needed to move some things we inherited from our late father who passed away this July. It was going to require us hiring a moving company. I went online and typed in moving companies to get the quotes going by filling out the online form. The following day, I received a phone call from a very nice young lady- very polite, nice southern accent. She complimented me saying that my name was beautiful. She documented what we needed to love and stated that someone will follow up with me shortly. About 30 minutes later, I receive a phone call from "JERRY". Oh yes, the infamous Jerry. Like the previous young lady- Jerry was also very sweet. He listed, offered great advice and make it seem as though the entire move was going to be flawless. He mentioned about white glove service, their dedication to their clients. He stated that he loved my husband's name "Raymond' and always wished his name was Raymond. I thought he was laying it on too thick- but sticking to the reason for the call, was to get a quote and set the expectation. Jerry then stated that we were in luck with the dates we needed as the other customer cancelled and so he could commit to the dates we wanted which was pick up on 11/07/25 and drop off on 11/08/25. We listed with Jerry in our contract- specifically what we needed to transport. He then acknowledged and provided me with a contract for a total of $3147.61. I paid up front $1619.00 which they drafted from our account, as they refused to accept credit cards for payment. We were instructed that they will reach out to us with details. As the week went by, no one contacted us. My husband took off on Friday to be available for the pickup. Contacted Jerry- no response. Contacted the office- no response. They showed up on Saturday. I noticed the truck was already stocked with someone else's belongings- so we are sharing the space. After they loaded the truck, one of the 3 men (he looked like Jaffar from Alladin) his name was Aamar. He was the leader. He came with new paperwork- which he was re-doing the original contract. This was their way of cheating people. He would then rewrite the entire contract with a new contract number. As he did so, I noticed the contract number was different. I also noticed that the price was now $11,000.00!! He claims that the cubic feet I paid for was only 428. Tell me how many people are familiar with cubic feet. Did we discuss cubic feet when I spoke with Jerry? No. No such thing. I provided a list of items I needed to be moved, how is it my job to calculate what cubic space my dresser is or my boxes or whatever it is I am transporting? This to me is the most unethical thing have ever encountered. One more thing they get you on is- for most homes in NY, we have an average of 12-15 steps in our stairs. Their contract says anything step over 10- will incur additional charges. What a slime bag thing to do. So back to the demand of $11000.00. It is now 7PM on 11/08/25- tired and frustrated, Aamar is demanding his money. My husband went to the ATM and took out $1000, and we zelle them $500, because the activity triggered an alert at the bank- freezing the account. Aamar was okay with getting an additional $1500.00, so they left. He also told me that they will not deliver the items until we paid them 'cash'. They refused bank checks and wanted postal money orders. These were all red flags but we were already so deep in- with all my dad's memorabilia- I had my hand in the lion's mouth. The next several days were very stressful. No one contacted us- no follow ups, nothing. We were waiting in another state, paying for lodging while waiting for our stuff. They called asking about their payment. I had initially gotten a bank check to pay them, but they refused the check so I made another trip to the bank, re-deposited the check, took cash and went to to the post office. They arrived on 11/11/25. The first thing Aamar said was- where is the money? He wanted me to sign his documents without verifying if all our stuff arrived in one piece. What a joke. I also failed to mention while dealing with the new contract, there was the boss man on the phone. He said his name was 'John'. He was extremely disrespectful. He was not respectful to me, but he spoke with my husband and seemed to work better with men-a cultural challenge for him it seems. I have since reached out to the Comptroller's Office and will file a complaint with BBB. This business seems to have several different names affiliated with them, one being 'Noble moving'. Please be very careful when hiring a moving company. I will never hire this company to ever help me with moving. I also think they may have a way to get rid of bad reviews, I can't see how anyone would have a pleasant experience with them. The 'great' reviews they receive should be investigated. This company needs to be investigated- and shut down. No fines, they make a vast amount of money cheating people with their dishonesty. By giving them a fine- will only keep them in business. Shame on this company, you have made our moving experience a nightmare. Funny enough- there are other people whom you have cheated the same way! PS- damage was also done to our home, along with broken fence and furniture.

We used Howards Van Line for our apartment move, which was the best choice. They brought all the gear, lifted heavy pieces together, and didn't scratch the walls. It felt ... Read More We used Howards Van Line for our apartment move, which was the best choice. They brought all the gear, lifted heavy pieces together, and didn't scratch the walls. It felt simple for something that usually stresses me out.