Hercules Moving Solutions

Using Hercules Moving Solutions was the best decision my spouse and I could have made. Even during the holidays, they responded promptly. The movers that came to get us w ... Read More Using Hercules Moving Solutions was the best decision my spouse and I could have made. Even during the holidays, they responded promptly. The movers that came to get us were remarkable. They worked tirelessly from beginning to end, checking in with us to make sure we remembered everything and double-checking the van for proper packing. They were equally adept in moving heavy items.

The team worked diligently and professionally. They assisted with disassembling some difficult furniture items and packaged everything carefully. The team worked diligently and professionally. They assisted with disassembling some difficult furniture items and packaged everything carefully.

Couldn’t have gone smoother! The movers carefully wrapped our artwork and mirrors, and everything arrived intact. We’re so happy! Couldn’t have gone smoother! The movers carefully wrapped our artwork and mirrors, and everything arrived intact. We’re so happy!

After being relocated to a third-floor flat by Hercules Moving Solutions, I have no idea where to begin (without an elevator). They were flawless in every respect. They s ... Read More After being relocated to a third-floor flat by Hercules Moving Solutions, I have no idea where to begin (without an elevator). They were flawless in every respect. They showed there 15 minutes early and worked efficiently and effectively despite the rain to finish the job. They were the real deal, and I had a fantastic time with all three of them.

The movers expertly handled my heavy stuff. They made the procedure considerably faster than anticipated and relocated everything without any problems. ... Read More The movers expertly handled my heavy stuff. They made the procedure considerably faster than anticipated and relocated everything without any problems.

From start to finish these guys were great. From the booking process (special thanks to Chase & David) all the way through to delivery. Very positive experience. Great co ... Read More From start to finish these guys were great. From the booking process (special thanks to Chase & David) all the way through to delivery. Very positive experience. Great communication. Highly recommend to anyone looking for professional movers.

I went with Hercules because the salesman said it looked like they could have the load delivered in 3 days. It took 11. The salesman said it was ok to leave t-shirts an ... Read More I went with Hercules because the salesman said it looked like they could have the load delivered in 3 days. It took 11. The salesman said it was ok to leave t-shirts and light clothing in the dressers. When the movers arrived, they said to unload everything. This added boxes and of course, cost. The salesman said they would target Wednesday as a pickup day and Tuesday would be a backup if Wednesday looked like bad weather or there was some other circumstance that would cause and early pickup. When the driver called, he said no, the first day that comes is primary, the following day is the backup. So he said they might come Tuesday. They did not. They did not come Wednesday. They said they would come Thursday morning. They came Thursday afternoon. The driver said he did not know it was a move from the second floor. Hercules was told it was a second floor move from the beginning. The driver did not expect a large desk. Hercules was told that the desk was very heavy. The load did not even come direct. It went to a Miami warehouse, 300 miles south and out of the way, then was loaded on the truck for delivery in the midwest. Maybe the boxes being handled 4 times is why items were broken when they finally arrived. This is my second long distance move. The first one went well. This one did not. I will not use Hercules again and would recommend anyone considering a long term move stick to the big ones; Allied, North American, Mayflower, etc. And if they don't send a rep to your location, move to the next one.

I had higher expectations of this business. We used them for our move and it has been terrible. The lack of customer service and responsibility has been very unfortunate ... Read More I had higher expectations of this business. We used them for our move and it has been terrible. The lack of customer service and responsibility has been very unfortunate for us. They have now had our stuff for 22 days and still won't provide me a time as to when we will be getting our stuff. On the scheduled date of delivery, I called them and asked when they would be coming. They told me there would be a 2-3 day delay and I would need to wait. That was weeks ago. Their estimates are meaningless and give you false hope. When I first contacted them for the move they assured me they were some of the best movers and had great reviews. I should have just moved our stuff myself for the price we paid. This has been a terrible experience, and I am not looking forward to continue dealing with it. Please consider other moving options.

What a smooth move! Mark was efficient, amiable, and competent. James carefully packed all of my stuff, even some fragile items like my collection of perfume bottles. Joh ... Read More What a smooth move! Mark was efficient, amiable, and competent. James carefully packed all of my stuff, even some fragile items like my collection of perfume bottles. John ensured that everything was handled carefully and securely. When I couldn't decide on a plan for my living room, Jeffrey helped me change the furnishings. Remarkable service.

The movers from this company helped us relocate a small café, and we couldn’t be more impressed. From the kitchen equipment to fragile glassware, everything was packed ... Read More The movers from this company helped us relocate a small café, and we couldn’t be more impressed. From the kitchen equipment to fragile glassware, everything was packed and moved flawlessly. Their expertise made the transition smooth and pain-free!