Moving company in Palm Coast, FL
Our neighbors needed assistance with their downsizing. Gulf Stream Van Lines, with a friendly demeanor, offered extra assistance with organizing and decluttering. Our parents had a smooth transition because the movers were patient and respectful.
I am writing this review to warn others about my experience with Gary Thomas at Gulf Stream Van Lines. What happened to us felt deceptive from the very beginning, and it resulted in thousands of dollars lost, weeks of delays, and significant stress for our family. Our daughter was moving from Utah to Missouri, and after our truck was totaled, we needed help transporting her already packed belongings. On January 16, 2024, I received an unsolicited text from Gary Thomas, who said he could offer a low cost solution because he supposedly had a driver less than 50 miles away who was returning to Missouri empty. I told him we already had a moving container scheduled to arrive the next day, and the total cost with delivery was $3,500. He insisted he could save us money, and he also promised to provide movers who would load everything, unload it in Missouri, and even set up her home. Based on those assurances, we agreed to move forward. He provided a written estimate of $3,515, and we paid a $1,750 deposit. We were told the truck and movers would arrive on January 17th or 18th, and delivery would be on January 21st or 22nd. None of that happened. No one showed up on the promised dates. Instead, on January 21st, a completely different company — American Home Movers — arrived. We had never hired them, never spoken to them, and never agreed to work with them. This is when we learned that there was never a driver going back to Missouri empty, and that Gary Thomas had simply passed our job to another moving company like any other lead. The situation only got worse from there. American Home Movers required my husband to sign paperwork with the price left blank, then later claimed our daughter’s belongings took up far more space than they actually did. Her items were not stacked to the roof and were spread out, yet we were told they occupied excessive volume. The final price ballooned to $10,654.75, with immediate payment demands and cash requirements upon delivery. Her belongings were then taken to Las Vegas, where they sat for 21 days before being moved again. Items were mixed with other customers’ belongings, several things were missing, and some boxes had mice inside. The claim link we were given didn’t work, and no one attempted to recover the missing items. None of this matched what Gary Thomas promised. None of it matched the agreement we agreed on. And none of it resembled the “empty truck going to Missouri” story he used to secure our deposit. I am sharing this so others can avoid the same experience. What we were told and what actually happened were two completely different things, and it cost us greatly in time, money, and peace of mind.
In the past year, we've used Gulf Stream Van Lines 2 times. They moved us from old home, put our things in storage while the house was being built, and today they brought us back to MN. They were quick, polite, and on time every time
I've used Gulf Stream Van Lines twice now and both times had a good experience. They moved me the most recent time and they were prompt (actually a little early) and very helpful. The rates are fair and the scheduling process was very easy (even on very short notice). Would definitely recommend them and use them again in the future.
My husband and I are moving to Arizona. Well we’re doing it now. Not only did they completely misconstrue their quote, but they left inventory out to make it seem like they beat their competitors and we put our down payment down. We just tried to do our inventory review and the man, Jordan who was on the phone with us intentionally spoke over us, then proceeded to try and gaslight us into thinking that we were wrong. My husband pulled up the receipts to try and verify and Jordan kept essentially calling him a liar. He then hung up the phone on my husband after not letting him explain anything. We called back and he started calling us names and when we asked to speak to customer service he continued to berate us. We call customer service same thing different person. We’re expecting a call in the morning from her supervisor to try and absolve some issues but we’re no longer going to be working with them. Sucks we left our deposit. It seems like all they’re trying to do is get more money from people then get them to cancel.
From beginning to end, there were no problems with the transfer. I had no issues when I made my mover reservations, and the service answered any questions I had. The reasonable price was the cherry on top! And the service exceeded my expectations in every way. I'm ecstatic that everything turned out well for me!
I contacted this business at the last minute, hoping they could squeeze me in for a move. They were very responsive and accommodating, and they sent over Wayne and Robert to handle my stuff. They were very careful and respectful, making sure they didn’t damage any of our new crib’s walls or our furniture. They wrapped everything securely and moved it with ease.
Gulf Stream Van Lines is top-notch; they are the finest for relocating fragile and delicate items, especially when experiencing an off-city shift. They made my work easier and less stressful. I wholeheartedly recommend these boys.
I was amazed at how well everything went after my recent relocation. The movers executed the plan with precision. In about a few hours, I was able to pack up both of my bedrooms and my kitchen. I appreciate their dedication to the cause.
Attention, everyone! During my cross-country relocation, I used the storage facilities provided by these movers, and I have to say that they were top-notch. Without a shadow of a doubt, they won hands down. My possessions were safe at their storage facility, which was looking good. You can trust Gulf Stream Van Lines.
At My Good Movers, we believe peace of mind starts with verified credentials. Gulf Stream Van Lines holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
I was impressed by the efficacy and meticulousness of these movers. Joseph and his squad were trained and competent; they brought in their upbeat energy during our reloca ... Read More
43 reviews
I hired Gulf Stream Van Lines to help me move, and they showed up right on scheduled time, were super professional, and their customer service was top-notch. I recommend ... Read More
Moving with Gulf Stream Van Lines was more than just a service; it was an act of kindness. I hurt my ankle, and they not only did the heavy lifting but also helped with o ... Read More
The Gulf Stream Van Lines movers were consummate professionals. They were prompt but also cordial and effective in their work together. They worked like crazy, paying att ... Read More
I was amazed at how well everything went after my recent relocation. The movers executed the plan with precision. In about a few hours, I was able to pack up both of my b ... Read More
From beginning to end, there were no problems with the transfer. I had no issues when I made my mover reservations, and the service answered any questions I had. The reas ... Read More
They arrived promptly and handled the cargo well. My residence was blanketed with safety precautions prior to their entry. The cartons were packed firmly and carefully. I ... Read More
The movers did a good job throughout my move and were well-skilled. They arrived early, quickly looked through each room in my flat, and then started working. Within seve ... Read More
Attention, everyone! During my cross-country relocation, I used the storage facilities provided by these movers, and I have to say that they were top-notch. Without a sha ... Read More
It was great experience moving with Gulf Stream Van Lines, this was the first time we hired movers. Moving was lot more easier this time even though it was long distance ... Read More
I've used Gulf Stream Van Lines twice now and both times had a good experience. They moved me the most recent time and they were prompt (actually a little early) and very ... Read More
Gulf Stream Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Gulf Stream Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
