Hello Movers LLC

The relocation team had an excellent grasp of logistics. They coordinated the entire process impeccably and kept us informed every step of the way. The relocation team had an excellent grasp of logistics. They coordinated the entire process impeccably and kept us informed every step of the way.

The team of 3 movers was honest, diligent and handled my possessions carefully during the relocation. I would hire again, and I have already suggested it to everyone. Tha ... Read More The team of 3 movers was honest, diligent and handled my possessions carefully during the relocation. I would hire again, and I have already suggested it to everyone. Thank you very much.

Hello Movers LLC is awesome to work with! Before the move, they talked with us a lot to make sure everything was clear. On moving day, it was perfect! We had one place to ... Read More Hello Movers LLC is awesome to work with! Before the move, they talked with us a lot to make sure everything was clear. On moving day, it was perfect! We had one place to pick up stuff and three places to drop it off—pretty complicated, right? But the workers were cool and never said no. I totally recommend them for moving stuff!

Getting the quote and then moving into my new flat in a different state were both great experiences. In every contact I had, people were both professional and friendly. N ... Read More Getting the quote and then moving into my new flat in a different state were both great experiences. In every contact I had, people were both professional and friendly. Nothing went wrong with the move, and the movers even helped me put my things in order. This company is great if you want an easy and stress-free move.

Throughout the move, the team communicated well. They asked questions when unsure about where specific items should go and provided updates on their progress. The foreman ... Read More Throughout the move, the team communicated well. They asked questions when unsure about where specific items should go and provided updates on their progress. The foreman was easy to reach by phone, which provided peace of mind during the transit.

Hello Movers LLC was disappointing. Aaron, Doug, and Joseph lacked professionalism and were neither friendly nor courteous throughout the process. They worked slowly and ... Read More Hello Movers LLC was disappointing. Aaron, Doug, and Joseph lacked professionalism and were neither friendly nor courteous throughout the process. They worked slowly and carelessly, leading to damaged belongings during the move.

ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever ha ... Read More ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever had. I was initially quoted $1,706.25 for the move, including a $350 fuel surcharge, which seemed reasonable. However, the final bill was an outrageous $2,037.50, with no clear justification for the extra charges. Here are the major issues I encountered: 1. Deceptive Pricing:The movers were dispatched from a location much farther away than initially disclosed, resulting in travel time nearly double the original estimate. This additional travel time was not communicated to me and significantly increased the cost. It's a blatant case of bait and switch. 2. Unjustified Break Charges: The movers took a lunch break during the move, and I was billed for this downtime. According to the contract and standard industry practices, I should not be charged for movers' breaks. This is highly unprofessional and unethical. 3. Lack of Transparency: Despite multiple requests, I was never provided with a detailed breakdown of the charges. The company failed to explain the sudden increase in cost and ignored my inquiries. This lack of transparency is unacceptable. 4. Poor Customer Service: When I tried to dispute the charges, I was met with rude and dismissive responses. The customer service team showed no interest in addressing my concerns or providing a fair resolution. I dealt with Nicole, Gilbert and their father Xavier whom may sounds like a nice family business but theyâ re really just rude bullies. 5. Overpriced Materials: I was charged exorbitant rates for packing materials, far above what was initially quoted. This added to the already inflated bill and felt like an attempt to squeeze every possible dollar from me. In summary, Hello Movers exemplifies everything that can go wrong with a moving company: deceptive pricing, unethical practices, poor communication, and terrible customer service. I would strongly advise anyone considering their services to look elsewhere. Save yourself the headache and choose a company that values honesty and customer satisfaction. Avoid Hello Movers at all costs!

The team was kind and helpful. I would have no problem working with them again. Very appreciated. Good Communication!!! The team was kind and helpful. I would have no problem working with them again. Very appreciated. Good Communication!!!

Those movers really came through for us, came up on time, worked hard, and had a pleasant demeanor. I hope I won't have to move anytime soon, but if I do, I know I can tr ... Read More Those movers really came through for us, came up on time, worked hard, and had a pleasant demeanor. I hope I won't have to move anytime soon, but if I do, I know I can trust those four guys with my possessions in future.

Hello Movers LLC handled my relocation, and I couldn't be happier with how everything turned out. The movers were punctual, kind, and efficient. Everything was transporte ... Read More Hello Movers LLC handled my relocation, and I couldn't be happier with how everything turned out. The movers were punctual, kind, and efficient. Everything was transported on time and in pristine shape. Exceptional Help.