Bridgeview Van Lines

Bridgeview Van Lines is a scam. I worked with someone named “Randy” who took thousands of dollars from us. Then day of move out, no one showed up, no call, no text, n ... Read More Bridgeview Van Lines is a scam. I worked with someone named “Randy” who took thousands of dollars from us. Then day of move out, no one showed up, no call, no text, nothing. I called to inquire and was put on hold for 45 minutes before being told that the truck had “broken down” on the way. 18 calls and 1.5 days later, still no truck and we slept on the floor since all our items were packed expecting pickup. We ended up using Pods as a last minute saving grace, and was unable to get our deposit back per their “contract”. Complete scam, they outsource our your business, and leave you out to dry.

don't do it! screwed me over big time. day before pick up told me i had to pay an additional $800 on the contract i signed 10 months prior. day of pick up no one showed ... Read More don't do it! screwed me over big time. day before pick up told me i had to pay an additional $800 on the contract i signed 10 months prior. day of pick up no one showed up. they didnt have anyone to pick me up and would not reimbursed me the $1400 i had put down. bad bad bad!

Horrible. Will lie about their prices and markedly raise the final price to 40% over the discussed price. They are not reliable and came 3 days after the promised date ... Read More Horrible. Will lie about their prices and markedly raise the final price to 40% over the discussed price. They are not reliable and came 3 days after the promised date. The movers were more like rude thugs and kept marking up for every little thing. In addition, these trucks are not theirs. These people are brokers. We paid multiple different "companies" during the process with different names and they demanded cash. Our boxes and furniture arrived 1 month after the promised date. And there was just one guy, he told me if I helped him unload we could receive our items today. Otherwise would be another week until he found men on Craigslist to help him. So...I unloaded the boxes and furniture myself. The other guy dropped our 20 year old dining table straight onto the concrete from the top of the truck. The legs broke off. Multiple other things were broken, we didn't even take them inside. Just left them for the garbage truck. All in all, we went from agreeing on $2800 to $5000 paid total. The people, the process, and the whole setup is sketchy and suspicious. Not to mention the damage we incurred. In addition the inconvenience of making my family sleep and eat on the ground for a whole month.

Last year i set up a move from Az to Colorado with my partner. We were just looking for rates really but Robert insisted that we “just do it now” and “lock in our r ... Read More Last year i set up a move from Az to Colorado with my partner. We were just looking for rates really but Robert insisted that we “just do it now” and “lock in our rate”. Long story short we should’ve never trusted him. Now our move date is coming up but due to a family issue we are deciding to stay and could actually use the money ($1260) we had put to this move that’s not going to be able to happen. I’ve called multiple times, texted, and emailed I haven't gotten a response yet. Robert gave me his email and phone number and the email says it doesn’t exist now. It’s very frustrating, why have a business meant for helping if you’re going to help??? However if they do still come by in July I’m not too sure what to say or do since I’m not getting any kind of reply from this company. One star could not be low enough.

These men were more careful with my belongings then I am. My new furniture was assembled with their assistance. These men were more careful with my belongings then I am. My new furniture was assembled with their assistance.

During my recent move I hired labor team from Bridgeview Van and they efficiently handled everything with utmost care! Thanks to the entire team. During my recent move I hired labor team from Bridgeview Van and they efficiently handled everything with utmost care! Thanks to the entire team.

WORST company ever! Paid over $31k to them and their affiliate Blue Lion Moving and Storage and my HHG are now-where to be found. customer service does not return calls n ... Read More WORST company ever! Paid over $31k to them and their affiliate Blue Lion Moving and Storage and my HHG are now-where to be found. customer service does not return calls nor does management from either company. Do NOT use either of these companies!!!

WORST company ever! Paid over $31k to them and their affiliate Blue Lion Moving and Storage and my HHG are now-where to be found. customer service does not return calls n ... Read More WORST company ever! Paid over $31k to them and their affiliate Blue Lion Moving and Storage and my HHG are now-where to be found. customer service does not return calls nor does management from either company. Do NOT use either of these companies!!!

John and Steven faced some rainy-day challenges during our move, and a few cardboard boxes got wet. It wasn't their fault, but they could have done a bit more to protect ... Read More John and Steven faced some rainy-day challenges during our move, and a few cardboard boxes got wet. It wasn't their fault, but they could have done a bit more to protect our things from the rain. The company was cool about it, though, and quickly made things right by paying for the damaged items.

I contracted with Bridgeview Van Lines for a cross-country move in June 2023. They contracted out the move to Familiar Movers. Upon delivery when the movers opened the ba ... Read More I contracted with Bridgeview Van Lines for a cross-country move in June 2023. They contracted out the move to Familiar Movers. Upon delivery when the movers opened the back of the truck our furniture came crashing out of the semi onto the street. This was witnessed by our friends and neighbors. One of our living room large chairs were damaged and also two pieces of furniture were soaking wet. After numerous calls and completion of submitting photos etc. The carrier agreed in writing to reimburse us for the repair of the leg of the chair and upholstery cleaning. A small sum of $289. That is all I asked for. The written agreement is dated August 11, 2023. It is now January 2024 and we still have not received the refund. I have been in contact with both companies almost weekly and they are always very nice and promise that customer service is their highest priority and the refund is in process. Still nothing. This is ridiculous. We were required to pay upon pick up and upon delivery, with no exceptions. Yet they can't refund the 289 dollars that they agreed to?