North American Moving Experts LLC

The gentleman that ran the pickup was the absolute rudest I've ever encountered, and charged me over triple my original estimate. When I questioned the total amount, I wa ... Read More The gentleman that ran the pickup was the absolute rudest I've ever encountered, and charged me over triple my original estimate. When I questioned the total amount, I was told if I wanted to see how much room my load had taken up, he would drop all my stuff in the parking lot and leave. He said I had too much stuff and needed to be more normal (my mom had just passed and I had some boxes of hers to go through) and then proceeded to slam and kick many boxes marked fragile, breaking what was inside. When I called the company to report, they expressed remorse but never followed up and never did anything to make things right. Every time I reached someone at the company in the months following they had no idea what I was talking about and were also incredibly rude. Apparently the company is now closed, but as customer service reps are still answering the phones, I'm wondering if they rebranded under a different LLC. Horrible.

Never picked up items, kept deposits. LIED about status! Lied about pick up, lied about drivers, hired the driver from Craigslist the day the goods were to be picked up. ... Read More Never picked up items, kept deposits. LIED about status! Lied about pick up, lied about drivers, hired the driver from Craigslist the day the goods were to be picked up. NEVER PICKED UP ITEMS, kept both deposits even after they breached the contract by hiring someone from Craigslist that is uninsured, not vetted by the company etc. Promised a refund but have stopped returning phone calls and emails! I have also filed a complaint with BBB. DO NOT TRUST! DO NOT USE! This is a BAD COMPANY!

This is absolutely the worse moving service and believe me it’s not an exaggeration they are brokers that send you off to third parties they get off Craigslist customer ... Read More This is absolutely the worse moving service and believe me it’s not an exaggeration they are brokers that send you off to third parties they get off Craigslist customer service is horrible and they are rude because they have you in a contract and they have your stufff,very nice and professional when they’re soliciting you one you sign that contract everything changes even The price they tell one price for storage I had to pay a $1000 dollars when they told me it was $300

The most awful, unprofessional, rip off company i have ever dealt with. As you can see from the other reviews they have no feedback or comment on the awful reviews. 1 goo ... Read More The most awful, unprofessional, rip off company i have ever dealt with. As you can see from the other reviews they have no feedback or comment on the awful reviews. 1 good review probably from a relative or coworker. I thought I was hiring north american van lines and some how ended up on their web page. They take total advantage of people. They called 12 hours before my move to tell me I owed $600 more for bulk and didn't even take all they were suppose to and said i couldn't get my deposit back because I had to cancel 72 hours before pickup. Stay clear of these guys. Nothing but rip offs

North American Moving Experts is a very questionable moving broker "company" They farmed out my move to and outfit called 365 Moving & Trucking. This is the worst, shadie ... Read More North American Moving Experts is a very questionable moving broker "company" They farmed out my move to and outfit called 365 Moving & Trucking. This is the worst, shadiest company i've ever dealt with. My move was from Dallas, TX to Salt Lake City, UT. It took a week for my items to arrive. The sole contact i had would only accept zelle or money orders for payment(red flag). This payment problem caused delays at both pick up and delivery. They don't have dedicated movers. At pick up and delivery they just put out a craigslist ad hoping that "movers" would show up. The delivery ad in slc was only able to attract one mover which led to a five hour unload. Also, at delivery, they had a completely unannounced "moving fee" to charge me before they would unload. To add to the misery, there were apparently holes in the roof of the truck. Numerous items were soaked in water and ruined. Other items were shattered and several items were just flat out missing... Such as my $2,000 motorized recliner chair...Not broken, just flat out not there. I tried to contact this company to complain but none of their listed phone numbers or emails worked. Never use this company. I have no idea how they haven't been shut down yet. North American Moving Experts did not conduct this move since they are just brokers. However, they will not respond to my requests for help in getting compensation. Total silence!!

This company and its team have never failed to impress with their friendly attitude and exceptional customer service. Reliable and efficient, making them the go-to choice ... Read More This company and its team have never failed to impress with their friendly attitude and exceptional customer service. Reliable and efficient, making them the go-to choice for any moving needs. Will definitely be calling on them in the future.

This moving company provided exceptional service from start to finish. Their team was knowledgeable, courteous, and ensured my move went smoothly. Their prompt communicat ... Read More This moving company provided exceptional service from start to finish. Their team was knowledgeable, courteous, and ensured my move went smoothly. Their prompt communication and attention to detail were much appreciated. I highly recommend them.

RUN! The most dishonest company in the world. Thankfully my husband is a lawyer and my brother chief of police. They are not movers. They will promise you one thing and l ... Read More RUN! The most dishonest company in the world. Thankfully my husband is a lawyer and my brother chief of police. They are not movers. They will promise you one thing and lie about it all. They will SCAM you. RUN FAR AWAY.

Selected this company based on their claims, and they lived up to every expectation with their professionalism and dedication. Despite a slight delay, they managed the mo ... Read More Selected this company based on their claims, and they lived up to every expectation with their professionalism and dedication. Despite a slight delay, they managed the move impeccably. Highly recommended.

They had exceptional service and paid attention to detail Their team is always proactive in addressing any concerns, and our shipments consistently arrive on time, everyt ... Read More They had exceptional service and paid attention to detail Their team is always proactive in addressing any concerns, and our shipments consistently arrive on time, everything was handled carefully and precisely.