Jul 15, 2026
They were punctual, professional, efficient, and careful.
They were punctual, professional, efficient, and careful. I appreciated their knowledge and experience with different types of California homes, as they knew right away the options to handle situations. Sadly, my couch was too big to fit through the door at the new spot, but not for lack of trying! They took the door off the hinges, investigated pulling it up from the balcony with straps, etc! Alas, when we decided nothing would work, Bogdan gladly took it back downstairs for me and parked it in my parking spot. They were extremely helpful, but also mindful of the time and cost throughout. I sure hope I don't move again anytime soon LOL but when I do, I'm calling Cross Country Movers
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jun 15, 2026
would absolutely continue working with Cross Country Movers in the future :)
Pasha & John were beyond professional and excellent to work with handling all my belongings with soo much care. Even walked my wonky computer desk to the second location! I had a great moving out/in experience with them. Appreciate their help & would absolutely continue working with Cross Country Movers in the future :)
Jan 27, 2026
Thank you!
We appreciated getting the follow-up confirmation from Shannon. On move day, John, Josh and Jenna were wonderful! They were so thoughtful and polite and efficient! We couldn’t have asked for better service. They were a joy to work with and took great care of our belongings. Thank you!
Feb 10, 2026
I was so impressed
I was so impressed especially with the care and attention to my works of art and my grand piano. Everything arrived without a scratch and every piece of furniture was carefully put in place. I highly recommend Cross Country Movers to anyone needing a moving company.
Nov 26, 2025
Their pricing was fair,
I recently used Cross Country Movers for a local move and was thoroughly impressed with their service. The 4-man team was not only highly efficient but also completed the move in significantly less time than estimated—finishing in 5 hours instead of the quoted 7. That meant I actually paid LESS than expected—when does that ever happen??? After several moves over the years, this was the first time everything arrived without damage and without any surprise charges. Their pricing was fair, and was able to book them on fairly short notice, and they were on-time - which was critical as we had to schedule a loading dock and freight elevator at our new apartment.
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Aug 27, 2026
I highly recommend them!
My neighbor said she was very pleased with their service and that the movers were pleasant and professional. I saved the card and decided to give them a call when it was time for me to move. When I called Cross Country Movers Lucas was the person I spoke with. He was warm, welcoming, and helpful. We scheduled my moving date, and on moving day, Victor and his crew were friendly, professional, and efficient. Moving can be very stressful, but Victor and his crew made the entire experience smooth and effortless. I was busy taking care of other things, and before I knew it, they were finished. I am so glad I chose Cross Country Movers, and I would definitely use them again. I highly recommend them!
Dec 17, 2024
The crew was polite!!!
Transferring from DE was a snap with these guys. Our furniture was in fantastic condition upon its return from the two weeks of storage, and the care we received was second to none. Since I am satisfied with their service, I have no qualms about recommending them to others.
