Moving company in Philadelphia, PA
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
I recently moved from a small two-bedroom rental into a newly built townhouse. The amount of stuff I had was honestly more than I expected, but the movers didn't seem fazed at all. They worked steadily, handled everything carefully, and kept a great attitude. Nothing got scratched or misplaced. It was such a relief to have a crew that knew exactly what they were doing.
They were friendly, respectful, and worked quickly without rushing. I couldn’t be happier with the service I received. The team was punctual, organized, and extremely careful with all of my belongings. It took them the whole night to move all of our belongings which is understandable because we started so late but despite that they made sure to finish the job.
Everything was placed exactly where it needed to go and put back together perfectly. They were so kind, professional, and finished within just a couple of hours. I truly didn’t have to lift a finger. Highly recommend Cross Country Movers to anyone moving in NYC!
This is our second time using two men and a truck. They’re transparent about costs, punctual and good at what they do. Every person we’ve communicated with has been friendly, helpful, and professional.
We're moving from a 2 bedroom apartment to another house within the city. Cross Country Movers are amazing. They were so professional and you could see it in the way they pack and move stuffs - there was not single scratch or dent in any of the furniture or appliances. They wasted no time and the prices are pretty reasonable in bay area. Highly recommend!
The crew was wonderful. They arrived on time, worked hard and fast. I moved many times and this was by far the best mover’s service I have ever had! Highly recommended!
I cannot recommend Cross Country Movers enough! Everyone I interacted with from the first phone call to the final box moved was so helpful. I had a team of two, Matt and Chris, and they were wonderful. They were quick, friendly, and went above and beyond. They were so fast that they finished my move more quickly than expected, even after graciously putting my bed frame back together. If I move again, I will definitely be using them!
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
The team made my move really stress free. The movers took care of all the larger items, wrapping and packing everything that was not in boxes, and it all came safe which was the main good point for me. I also liked that I could choose the dates for pick up and delivery, so I didn't have to worry about my plans and schedule, I knew exactly when the team and my belongings arrive and they were on time. Great service!
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Reviews summary
Recommended based on user reviews
I didn’t get the name of the two movers but they moved everything with efficiency and speed, from loading to unloading, everything was as smooth as possible. Would most ... Read More
266 reviews
This was a top tier experience from day 1! I STRONGLY RECOMMEND Cross Country Movers and HIGHLY recommend my crew. Thank you Davey, Kedrick, and Jeremiah for making an o ... Read More
The crew that handled our furniture were efficient and kind and did an amazing job! They took great care of how to get the furniture in and around our existing stuff and ... Read More
Cross Country Movers made moving, which is typically so stressful, much easier and a good experience. They do of the hardest physical jobs there is and they laughed, had ... Read More
Allen and Danial were so good moving my big heavy couch down my stairway, with a sharp corner. No damage done to walls or paint! They were very understanding of my worry! ... Read More
As interior designers who work with a lot of moving companies, Cross Country Movers is by far the best team we've ever worked with!! Great service from initial contact to ... Read More
The crew, Jared and Sherman, were incredible — so kind, professional, and easy to work with. They were extremely efficient and moved quickly while still taking great ca ... Read More
Raekwon and Carsten did a wonderful job and took great care of my parent’s items during the move. Friendly personalities and great attention to detail. Well done guys!! ... Read More
We had such a great experience with Cross Country Movers! The team was professional, efficient, and incredibly fast while still being careful with all of our belongings. ... Read More
Clark and Andrew did an outstanding job delivering the vanity that I ordered. They were considerate of where they drove on the property, making sure that I approved every ... Read More
They arrived exactly on time and did not leave until the job was perfectly done. We will have a second move in four weeks to finish and complete the process and I am goin ... Read More
Cross Country Movers is a fully licensed and insured moving company with a strong presence across Pennsylvania, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cross Country Movers actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Cross Country Movers. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Cross Country Movers holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Pennsylvania trust Cross Country Movers for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Cross Country Movers is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Cross Country Movers offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Cross Country Movers calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Cross Country Movers directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Cross Country Movers, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Pennsylvania, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Pennsylvania to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
