Dec 21, 2025
Highly recommend!
We're moving from a 2 bedroom apartment to another house within the city. Cross Country Movers are amazing. They were so professional and you could see it in the way they pack and move stuffs - there was not single scratch or dent in any of the furniture or appliances. They wasted no time and the prices are pretty reasonable in bay area. Highly recommend!
Apr 07, 2025
Den of Theives
Don’t ever give a deposit. They subcontract amateurs. They will hire cheap unprofessional laborers who do not know how to move anything. They will be cheat you out of money, and damage most of your stuff. There is no customer service and they will not answer calls once they have your money. Stay away. Use a known professional moving company. Never give a deposit unless they did the quote in person at your home, which they will not do. First red flag.
Feb 18, 2026
you can tell they have a lot of experience.
Everything was done quickly, carefully, and with great organization. Every item was packed securely, nothing was damaged, and everything arrived in perfect condition. The whole process went smoothly and right on schedule — you can tell they have a lot of experience.
Mar 05, 2026
was so efficient.
It was effortless, showed up on time - and was so great to work with. For the massive stuff we have accumulated in midtown - they packed up our midtown 2 bedroom apartment into their truck and was so efficient.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jul 03, 2026
I would recommend this company
The crew was incredibly helpful, went above and beyond and was a pleasure to work with! We were not ready or packed, but they made sure that everything was carefully placed in boxes and did not leave until the job was complete. I would recommend this company for any and all moves!
Aug 04, 2025
Excellent from start to finish!!!!!
I recently moved from a small two-bedroom rental into a newly built townhouse. The amount of stuff I had was honestly more than I expected, but the movers didn't seem fazed at all. They worked steadily, handled everything carefully, and kept a great attitude. Nothing got scratched or misplaced. It was such a relief to have a crew that knew exactly what they were doing.
Aug 04, 2026
They were attentive, punctual, professional,
They were attentive, punctual, professional, and careful with everything. They did an incredible job, including the assembly of our bed. They were there for us pretty much all day. Frank, who picked up the phone when I called to schedule our move, was also incredibly helpful, prompt, and approachable. All in all, we really appreciate Cross Country Movers and all they did for our family.
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
Nov 18, 2025
reliable and trustworthy movers.
From start to finish, the team was professional, punctual, and incredibly efficient. They handled everything with great care. They were polite, hardworking, and clearly knew what they were doing, which made the entire process smooth and stress-free. What I appreciated most was how communicative and organized they were — they confirmed everything ahead of time, arrived on schedule, and worked quickly. I’d absolutely recommend this company to anyone looking for reliable, trustworthy movers.
