Jul 26, 2026
They showed up on time
They showed up on time, worked efficiently, and were friendly and helpful throughout. The pieces were heavy and awkward, but they managed everything with care. It's exactly the kind of job where you need a crew that's resourceful and willing to go the extra mile — and that's exactly what we got.
Dec 25, 2024
very smoothly and tension-free
I had a studio apartment with narrow hallways, and I was worried my large dresser wouldn’t make it out. The movers calmly measured the doorframe, removed the dresser drawers, and carried it out piece by piece. They reassured me the whole time, saying, “We’ve got this.” At my new place, they reassembled it perfectly.
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
May 06, 2026
best moving experience I have ever had!
They made everything easy from the start, from e-signatures to scheduling, it was outstanding service. The moving team was punctual and easy to get ahold of when needed. They went above and beyond during the move, making this a seamless experience. Jessica handled this move for us and she also was incredible, so kind, trustworthy, and was available for us with any questions we had. I highly recommend using this company and ask for Jessica; best moving experience I have ever had!
Aug 30, 2026
They were all diligent, hardworking, professional,
They were all diligent, hardworking, professional, and went the extra mile to make sure the move was as smooth and safe as possible for us. I was very impressed by the team and how they tackled any potential logistical problem across both locations. Would definitely recommend them to any other LA movers looking for someone reliable!
Mar 04, 2026
Had an excellent experience with Cross Country Movers!!
Had an excellent experience with Cross Country Movers!! They assisted me in moving my elderly parents with ease. From the booking with Doris, the special attention from Chris Sherman, and the hustle, care and friendly service from all of Martin, Andrew, Senal and Theodore, it couldn’t have gone any better. They worked incredibly hard and were so patient, respectful and compassionate. Thank you for making what was otherwise a very big challenge into a happy beginning for my parents in their new home.
Feb 24, 2026
These men were polite, professional, quick, efficient
These men were polite, professional, quick, efficient and went so above and beyond to make sure that everything was to our standards. They wrapped every single thing with utmost care to ensure it's safety; verified with my when they had questions or concerns about anything; showed me if they noticed something was broken before they packed it. All in all phenomenal. I will only be recommending them and utilizing their services for future moves. *side note: they have great taste in music and it was all smiles and good vibes. I could not be happier.
May 22, 2025
My hats off to you!
After years in the same condo, my parents were downsizing, and I wanted it to go smoothly for them. The movers I hired from this company arrived early, explained everything clearly, and treated my parents’ belongings with so much care and respect. They even took the time to reassemble furniture at the new place. My parents were comfortable the entire time, which meant everything to me. Absolutely recommended!
Aug 04, 2025
Excellent from start to finish!!!!!
I recently moved from a small two-bedroom rental into a newly built townhouse. The amount of stuff I had was honestly more than I expected, but the movers didn't seem fazed at all. They worked steadily, handled everything carefully, and kept a great attitude. Nothing got scratched or misplaced. It was such a relief to have a crew that knew exactly what they were doing.