Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Nov 14, 2025
m ost polite staff around.
We have used them several times and they have the best and most polite staff around. The movers were quick and efficient and did a great job. They were top class from start to finish. And pricing was very good compared to other people who try to low ball a quote. They were right on their quote. 5 stars
Jul 22, 2026
team were amazing!
Second time using Cross Country Movers and we can't say enough good things about working with them. Top-notch, speedy service at an amazing price. Cost included couch and bed dis/assembly as well. Josh and his team were amazing!
Aug 21, 2025
Rated 1 out of 5 stars If I could give them zero stars I…
If I could give them zero stars I would. The actual guys who moved the boxes were great, but the company lost five of my boxes, said they would pay me for them if I signed and notarized a form, and then NEVER sent payment. They also gave my number to the guy who brought the truck to my new apartment and he sent me a video of him having sex afterward. If you are moving an apartment DO NOT use this company, they are crooks.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
May 12, 2026
highly recommend Cross Country Movers to everyone!
From start to finish the work is organized, diligent, and done with their tremendous strength and kindness. Our Family accomplished both moves and storage for us without any problems! We highly, highly recommend Cross Country Movers to everyone!
Dec 25, 2024
very smoothly and tension-free
I had a studio apartment with narrow hallways, and I was worried my large dresser wouldn’t make it out. The movers calmly measured the doorframe, removed the dresser drawers, and carried it out piece by piece. They reassured me the whole time, saying, “We’ve got this.” At my new place, they reassembled it perfectly.
Sep 27, 2026
your excellent communication and support!
Although I didn’t move forward, based on my experience from start to finish, I’m confident that had my plans continued, it would have been a great experience. Thank you both for your excellent communication and support!
Dec 03, 2025
would happily use this company again for my next move.
Had a great experience with Cross Country Movers. Robert and Gage were very professional and ensured delivery of our items went smoothly. They handled everything with care and took many safety measures to ensure nothing was damaged throughout the process. I would happily use this company again for my next move.
Feb 26, 2026
Thank you!
This is our second time using Cross Country Movers — Igor and Denis were so efficient (& strong!) for our move in the Edgewater area. Super impressed with the speed and diligence in which they worked. Very reliable company and will use for all future moves. Thank you!
