AZIMUTH GROUP INC

From different personnel giving me a variety of "correct" but opposite information, to being verbally assaulted by Vlad and then intimidated by Andre, this was one of the ... Read More From different personnel giving me a variety of "correct" but opposite information, to being verbally assaulted by Vlad and then intimidated by Andre, this was one of the worst experiences of my life. It gets worse - many of my boxes were crushed, the finish on my gun safe was scraped off in many places and the inside shelving and racks came apart (even though they'd had staples joining the pieces) so apparently dropped, antique couch scuffed and scratched and broken, my 1904 Kimball upright piano was destroyed, antique globes were crushed, much of my hunting equipment was "lost"... even though I provided them with specifications from the safe's manufacturer and piano specialists, Azimuth denied that their movers could have moved these two items (yep, have pictures). These people are dishonorable and dishonest. They're good at passing customers from one employee to another, trying to confuse the issue or exhaust me. So, they're getting this review here, plus a complaint (already filed) with Indiana Attorney General. They're also going to have a complaint filed with the Colorado Attorney General (where their offices are now, supposedly), Credit Bureau, Federal Department of Transportation (IAG already referred this matter to them, I'll follow up), and the National BBB. Safe Ship isn't good, either. Mac Jean told me "we call all pianos a spinet." He also told me that the Direct Delivery that I payed a LOT extra for meant that my possessions would not be off-loaded between my Colorado home and my new Indiana home; that nobody else's possessions would be in the trailer with mine; my possessions would be set in my new home wherever I wanted them. The stress from this experience made me literally sick for months.

I needed to move a few large items: a bed frame, a dresser, and a bike, across town, but didn't want to rent a truck and do it solo. The movers showed up right on time, w ... Read More I needed to move a few large items: a bed frame, a dresser, and a bike, across town, but didn't want to rent a truck and do it solo. The movers showed up right on time, were in and out faster than I expected, and everything was handled with care. They even secured the bike so it wouldn't tip during the ride. Super smooth from start to finish.

We were moving our son into his first off-campus apartment, and honestly, it felt more like a family day than a service. The movers cracked a few jokes, helped carry his ... Read More We were moving our son into his first off-campus apartment, and honestly, it felt more like a family day than a service. The movers cracked a few jokes, helped carry his desk through a narrow hallway, and even offered tips on how to arrange the space more effectively. They made it feel like no big deal.

I thought it would be a real pain to relocate my home gym. They were completely prepared. They handled my move professionally. I thought it would be a real pain to relocate my home gym. They were completely prepared. They handled my move professionally.

I was impressed by how orderly these movers were. Because everything was labeled and placed in boxes, unpacking was extremely easy. Everyone on the team had a positive at ... Read More I was impressed by how orderly these movers were. Because everything was labeled and placed in boxes, unpacking was extremely easy. Everyone on the team had a positive attitude throughout the day. Fantastic experience!

We were moving into a new build with unfinished landscaping, and I worried about how difficult the access would be. The team came fully prepared. They used ramps, wore co ... Read More We were moving into a new build with unfinished landscaping, and I worried about how difficult the access would be. The team came fully prepared. They used ramps, wore covers inside, and carefully unloaded everything without tracking mud or dirt. I was honestly impressed by how thoughtful and professional they were. The little things they did really stood out and made the move feel easy.

I was relocating for school and only had a small number of things to take, but I still needed help with the move. The team treated my items with care and didn't make it f ... Read More I was relocating for school and only had a small number of things to take, but I still needed help with the move. The team treated my items with care and didn't make it feel like a small job. They arrived on time, were polite, and didn't rush me while I was still taping up a few last boxes. Everything arrived safely, and I really appreciated how they handled it.

I hired AZIMUTH GROUP to move into a high-rise building downtown. The loading zone was tight, the elevator needed to be reserved, and I was a bit stressed about the timin ... Read More I hired AZIMUTH GROUP to move into a high-rise building downtown. The loading zone was tight, the elevator needed to be reserved, and I was a bit stressed about the timing. The team was totally prepared, they coordinated everything smoothly, didn't waste any time, and treated my stuff with care. For such a tricky setup, the move couldn't have gone better. I was seriously impressed.

I moved from one state to another with a truck full of furniture and personal items, including a few antiques I inherited. The movers took their time with the fragile stu ... Read More I moved from one state to another with a truck full of furniture and personal items, including a few antiques I inherited. The movers took their time with the fragile stuff and packed everything securely. I was nervous about the longer distance, but it all arrived safely. There was clear communication throughout. I wouldn't hesitate to use this team again for another big move.

I moved from one state to another for a new job and needed everything to arrive on a tight schedule. AZIMUTH GROUP delivered exactly as promised. The crew packed my belon ... Read More I moved from one state to another for a new job and needed everything to arrive on a tight schedule. AZIMUTH GROUP delivered exactly as promised. The crew packed my belongings securely and ensured that nothing was left behind. I got updates along the way, and everything showed up right on time. Moving for work can be stressful, but this part of it was completely hassle-free.