Sep 10, 2024
Great moving company to deal with.
The moving crew was a delight to collaborate with. We used the services of 3 movers to transport two-bedroom apartment. They showed there when they said they would, were careful with our possessions, and packed and loaded everything swiftly. We greatly appreciate the team's efforts in ensuring a seamless transition for us!
May 12, 2026
Stellar job
I was really nervous about my glass table because it's antique. Amex Moving & Storage wrapped it like crazy and it arrived perfect. Super happy with them.
Mar 08, 2024
All did well
I was amazed at how well this moving and storage company did their job. Much extra work was done to ensure everything was moved and packed safely. Their storage unit was clean and safe, which gave me peace of mind. I would certainly recommend them to anyone who needs reliable moving and storage services.
Dec 25, 2025
They worked quickly
I just moved into my first place and only had furniture, no boxes of stuff. I hired Amex Moving & Storage just to haul the big items. I had a heavy metal desk and a giant TV cabinet I couldn't lift alone. The two young guys who showed up were full of energy and very careful with the freshly painted walls in the new apartment. They worked quickly, and the entire move was finished in less than two hours.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Feb 14, 2025
This guys are pros
What blew me away about Amex Moving & Storage was their meticulous attention to detail. When they arrived, they did a quick walkthrough of my home, noting any fragile or tricky items. I had a collection of delicate wine glasses that I was super anxious about, but they individually wrapped each one and packed them in a custom-sized box with dividers. My oversized mirror was double-wrapped in padding, and they secured the corners with special foam protectors. The team worked like a well-oiled machine, never wasting a second. At my new house, they assembled my bed frame and adjusted my wobbly nightstand before placing it down. It felt like they genuinely cared about my belongings, which made all the difference.
Jan 23, 2026
Cool Guyz.
I definitely recommend this service if you don’t want any problems when moving. The crew showed up and immediately got to work on the heavy boxes that I couldn't lift by myself. They kept the truck clean and tidy while they organized our possessions for the trip. It was much faster than I expected, and they didn't take any long breaks. Amex Moving & Storage provides a solid service for a price that actually makes sense for a normal person.
Dec 12, 2023
Easy Move
Great Team! So professionals. Thank you for everything Michele (customer services) and Henry with his team. The pick up service was excellent. My husband Alberto will post for the delivery service. I really recommend this moving company!!!!
Jul 29, 2026
Excellent from start to finish!!!!!
I wrapped my old furniture with extra protection so that I could sleep with peace of mind. It was really meticulous. Excellent from start to finish!!!!!
Oct 07, 2025
The whole experience was so pleasant
The crew carried antiques, boxes of books, and a heavy dresser without rushing. They asked questions and placed everything where it belonged. That meant a lot. Good Job Done...