Moving company in Fair Lawn, NJ
David and James assessed the layout of both our ID and KS homes before starting the move. This strategic planning ensured that they maximized space in the moving truck, minimizing the number of trips required. They even pointed out potential challenges like low door frames, which they tackled with ease.
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
The whole process was just so simple. I booked online, got a confirmation right away, and the team showed up exactly when they said they would. They were friendly, worked hard, and that was that. It’s exactly what you want from a service like this.
I had a very smooth and easy booking experience with Amex Moving & Storage. I contacted them online and filled out a simple form to get a quote for my move. They responded quickly and gave me a reasonable estimate. They also followed up with a phone call and answered all of my questions about the move. They explained to me the steps involved in the process, the cost breakdown, and the expected delivery date.
Immaculate experience with Amex Moving & Storage. The staff was very kind and was a lifesaver during helping with the paperwork. I couldn’t be more grateful for their support to me!
My antique furniture arrived in superb shape to my loft condo in DE. The movers disassembled and packed the pieces thoroughly in furniture blankets. After delivery, they reassembled the pieces too without any extra charges. I would hire them again in a heartbeat!
There are not enough positive things to say about these movers—they were fantastic! They were complete pros from the minute they arrived. They ensured everything was safe in the truck and meticulously packed all my belongings. My relocation went off without a hitch because of them.
These movers are awesome. They moved everything from my apartment easily, even my grandma's old China set. The team was really friendly, and they finished the job quickly.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
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Reviews summary
Recommended based on user reviews
The crew showed up on a Tuesday morning and started loading the truck right away. I had a lot of loose items in the hallway that needed to be moved. They handled the boxe ... Read More
327 reviews
Our business uses this service for our workplace shift, and those guys were great. They brought stuff to wrap our computers and gear, then labeled it all by department. T ... Read More
Moving can be a lot of work, but these guys did a good job. They took my crates and hobby gear to the new address. The crew was easy to talk to during the day. ... Read More
We are very happy with how the move went. The crew helped us shift our shop from the city to the suburbs. The whole thing was done by the afternoon last Tuesday. ... Read More
This was my third move in a few years, and this one stood out for the right reasons. There wasn't random confusion or back and forth. Things went from one step to the nex ... Read More
These guys were real pros and worked hard from the second they started. I'm happy with how the whole day turned out. If you need a reliable moving company, Amex Moving & ... Read More
Honestly, I was so stressed about this move, but these guys made it look easy. They showed up right on time and didn't waste a single minute. Each piece was wrapped up ti ... Read More
My transition to the new apartment was handled with a lot of care by the entire crew. Amex Moving & Storage made sure that all of the boxes were placed in the correct roo ... Read More
Hiring them was the best decision I made. I was going through a lot personally around the time of the move, and my energy for dealing with logistics was basically zero. T ... Read More
What I liked the most was how they dealt with my constant questions. I tend to overthink during moves, but they answered everything patiently without getting irritated. T ... Read More
I hired Amex Moving & Storage to move my office furniture from one building to another downtown. The desks and filing cabinets were heavy and awkward to carry, but the te ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
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