Americas Moving and Storage

Our relocation involved coordinating with a storage facility, and they managed it all seamlessly. Every item was delivered safe and sound! Our relocation involved coordinating with a storage facility, and they managed it all seamlessly. Every item was delivered safe and sound!

I had to move my belongings into storage for a few weeks and this company came to my rescue. Their crew not only moved everything out efficiently, but they also helped ma ... Read More I had to move my belongings into storage for a few weeks and this company came to my rescue. Their crew not only moved everything out efficiently, but they also helped maximize storage space so I wouldn’t need an extra unit. They clearly knew what they were doing, and it saved me both time and money. Very thankful!

I opted for the packing and unpacking service, and it was the best decision ever! They were packing experts. They used high-quality materials and packed everything secur ... Read More I opted for the packing and unpacking service, and it was the best decision ever! They were packing experts. They used high-quality materials and packed everything securely. Upon arrival at my new place, they unpacked everything and placed furniture in the designated rooms. They saved me countless hours and tons of stress.

The ethics, efficiency, and presentation of Americas Moving and Storage are truly commendable. They sent a crew to my aid, and I was really grateful for it. After all, wh ... Read More The ethics, efficiency, and presentation of Americas Moving and Storage are truly commendable. They sent a crew to my aid, and I was really grateful for it. After all, what more could a mover want for than fair prices, fast service, clean workers, and expert knowledge

No one ever complained as they helped me out of a third-floor condo that did not have an elevator. Carefully and swiftly, they loaded the vehicle with all of the items. ... Read More No one ever complained as they helped me out of a third-floor condo that did not have an elevator. Carefully and swiftly, they loaded the vehicle with all of the items. Their level of skill and dedication shocked me.

We were lied to from the start to finish . From price to services they provided which they hired someone else to move us and transferred all the items on truck to another ... Read More We were lied to from the start to finish . From price to services they provided which they hired someone else to move us and transferred all the items on truck to another truck and company which we were assured they would NOT do was given a date to meet movers again mentioned we were flying down to meet them on that date no call at all waited didn’t know where our stuff was ect ect ect. Well next day found out it was still in New Jersey at another company’s building and wasn’t going to ship because someone else’s stuff that was on their truck stopped payment on their check which had nothing to do with us long story short and many extra hotel room night and car rentals and flying back and forth. Received our stuff on Sunday Morning 2 weeks later and I could go on and on. Wish we were told the correct answers from on the first 3 questions when I called. 1. Do you do all your own mover or “SUB” it to others “never “ was the response we do all our own moving with our own people . Not to mention the price more that doubled for 6 K to 14,800.00 2. Do you move Baby grand piano’s Absolutely no problem at all 3. Need to be there on a certain date “ no problem at all “ we take 3-4 days to drive there and only pickup would be either that day or next day delivery no issue. Salesmen who said “ any issues at all I’m your contact day or night “ well never spoke to him again after the company received my deposit. Would love to talk to the owner about f this company. Well I measured all items gave them sizes of the storage containers gave the number of couch’s beds head boards pretty extensive and told them again piano which all this was on the sheet when I signed it. Well two days before they called to verify all items any changes ect. Mentioned I add a few more containers the charged me any 3-400 paid then was set to go . They show up driver knew nothing about the piano being picked up even though it’s on his slip of items . Tail gate on truck doesn’t work and I’m still upset about the whole thing as is my wife that I can continue but it gets worse from here never mind the bill more than doubled.

The staff treated our entire contents in the 3-bedroom rental with the same gentle handling of fragile objects. The glassware along with appliances reached their destinat ... Read More The staff treated our entire contents in the 3-bedroom rental with the same gentle handling of fragile objects. The glassware along with appliances reached their destination without any damage.

I have never had such a bad experience. I booked everything out months in advance and received a quote I liked. When pickup day finally arrived, they did not show up or c ... Read More I have never had such a bad experience. I booked everything out months in advance and received a quote I liked. When pickup day finally arrived, they did not show up or call me to tell me they were moving the date to the next day. The worst thing was that after they loaded my furniture, they told me the cost was going to be 3x the amount in the quote. I understand an estimate is not exact, but 3x is ridiculous when I did not add any extra last-minute items and it is a small 1-bedroom apartment. I was then told that if I did not pay immediately, they would tack on extra fees for delays, so there was no time to argue or explore other options. The movers picked up my stuff on a Sunday when the office was closed and dropped it off on a Monday before the office opened. When I asked customer service for help, I was told they would not review my receipts and case and that there was nothing they could do because it was past the delivery date, even though the office was closed during the entire delivery window. I got stuck paying over $5000 on a $2300 moving quote, and they would not do a thing.

I've used moving services before, but this experience was lit. David was professional from the start. He asked how I wanted my fragile items packed and placed them carefu ... Read More I've used moving services before, but this experience was lit. David was professional from the start. He asked how I wanted my fragile items packed and placed them carefully. I organized my shelves neatly, and no books were bent. The best part was how everything was loaded into the vehicle. William carefully loaded my piano. They unloaded and arranged everything in the new house without any hassle.

The crew outdid themselves in organizing my storage unit. To ensure that I could reach what I needed without rearranging everything, they propped up furniture, arranged b ... Read More The crew outdid themselves in organizing my storage unit. To ensure that I could reach what I needed without rearranging everything, they propped up furniture, arranged boxes according to weight, and made sure there were clear passageways.