Poor estimate and poor communication
I should’ve done research on this company before I hired them and gave them a significant deposit, after reading the horrible reviews I tried to cancel over a month in advance, and they said they would not refund my money, that is red flag number one. When they got to my storage unit, the movers were polite and did a good job, but they told me my price would double from what my original quote was,they indicated that they could take everything off the truck, but at that point, it was too late. Had they told me that my price was going to be double, (after visually looking at my items) and before loading the truck, I would’ve sacrificed my deposit of over $1200 and chaulked it up as a mistake and hired another company. Please do yourself a favor and hire a reputable company. I learned a valuable lesson and hope you don’t repeat the mistake I made.
