Moving company in Portland, OR
We didn't feel like we had to watch them, as you do some movers, so we could concentrate on where to put things. A great experience! My only note would be to give us call right before they left for this early am appt so that we could have been completely prepared for them. They were patient with us, which i also appreciated. Excellent!
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
The service we received from their crew (Yaniel Balzola) was by far the best I've had in more than 10 relocations in the US and overseas. Super efficient, careful and flexible with our requirements. I have never before seen a delivery handled with more care and professionalism. They set the bar for what relocation services should be like!
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Such an amazing staff, show up on time. Very polite and took care about f my furniture like it was there stuff. They took there time make sure everything get delivered fine. I moved to my new house, I was very happy with there service they put everything as it was. I will always recommend them! Thanks you guys for the great work.
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
Everything was handled with care and nothing was broken at all. They were able to get me moved from Tempe to the 13th floor of a high rise apartment in Downtown Phoenix in under 3 hours. I recommend this moving company to anybody. No hidden fees or catches just great old school business and it relieves so much stress out of the moving process. Use this company!
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while still being very careful with boxes and furniture. Everything was packed and loaded properly, nothing felt rushed or sloppy. Overall it was an easy, stress-free experience and I’m very happy with how it went!!
West Coast Express Moving did a wonderful job moving me for my new job to Birmingham AL. Randy in the reservations department was a total professional. Last minute move and it was done quickly and efficiently. Great Job
They handled everything with care and professionalism, making sure that all my items were placed exactly where I wanted them. Their efficiency and teamwork made the unloading process quick and stress-free.
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Reviews summary
Recommended based on user reviews
Such an amazing staff, show up on time. Very polite and took care about f my furniture like it was there stuff. They took there time make sure everything get delivered fi ... Read More
54 reviews
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd betwee ... Read More
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminate ... Read More
I’ve experienced many moving companies and these guys were by far the best. From professionalism, communication, coordination, efficiency, our crew (led by Russ) was fa ... Read More
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while s ... Read More
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, ... Read More
I've moved many times, and this was by far the best experience. They were on time, careful with my belongings, and super friendly. I would hire them again in a heartbeat. ... Read More
They treated all of my belongings with respect, wrapped everything properly, and handled my fragile items so carefully. Communication before, during, and after the move w ... Read More
This was my second time using West Coast Express Moving. Dauij and his team were great; they were efficient and professional, which made the moving process seamless. I hi ... Read More
4 young men from West Coast Express Moving just finished unloading our furniture. They loaded it all this morning and early afternoon and then unloaded it all, being sur ... Read More
They did my move in less time than my previous movers and this move involved a 2nd and 3rd floor duplex whereas the other was elevator buildings on both sides. They wrapp ... Read More
West Coast Express Moving is a fully licensed and insured moving company with a strong presence across Oregon, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, West Coast Express Moving actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with West Coast Express Moving. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. West Coast Express Moving holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Oregon trust West Coast Express Moving for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, West Coast Express Moving is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
West Coast Express Moving offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
West Coast Express Moving calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from West Coast Express Moving directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with West Coast Express Moving, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Oregon, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Oregon to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
