May 05, 2025
Fantastic movers!
Fantastic movers! In addition to being efficient during the move itself, they were very responsive to emails and phone calls. They even repaired a piece of furniture that was damaged during the move. I would absolutely use them again.
Mar 20, 2025
No hidden fees
Everything was handled with care and nothing was broken at all. They were able to get me moved from Tempe to the 13th floor of a high rise apartment in Downtown Phoenix in under 3 hours. I recommend this moving company to anybody. No hidden fees or catches just great old school business and it relieves so much stress out of the moving process. Use this company!
Mar 08, 2026
Move from Ventura to Denver (Worst Moving Company in the USA)
I had a very bad experience with West Coast Express Moving and would strongly caution others before booking with them. My pickup was confirmed for February 23rd between 8:00 AM and 10:00 AM by Michael Edwards (Senior Consultant). The moving crew never showed up, and I received no advance notice that they were not coming. After reaching out, their driver Miguel told me he was on another job and would not be able to arrive until February 25th, which completely contradicted the confirmed date I was given. I then spoke with Carlos F., their Relocation Services Specialist, who initially told me he could have a driver “tomorrow.” Shortly after, that changed to “maybe tonight.” The constant shifting of timelines and lack of clear communication made it impossible to trust what they were saying. Because of this situation, I had to scramble to find another moving company at the last minute, which caused unnecessary stress during an already difficult relocation. The biggest issue was the lack of reliability and inconsistent information. If a company cannot honor confirmed pickup times or communicate honestly when there is a problem, it puts customers in a very difficult position. Based on my experience, I would recommend that anyone considering this company to find another moving company
Sep 07, 2025
West Coast Express Moving – ZERO STARS
This is hands down the worst company I have ever dealt with. If you value your sanity, your money, and your belongings, do not hire West Coast Express Moving or Chiarella Transportation and Relocation Inc. Here’s what happened: • They picked up my mother’s items on May 2, 2025. We didn’t see her belongings again until early September. Four months! • We were originally promised delivery by June 4. Then, after the fact, they claimed they had “30 days from that date” to deliver. Total bait and switch. • They doubled the charges after her things were already on the truck, leaving us no choice but to pay under pressure. • They rarely answered phones or emails, and when they did, they were dismissive, rude, and dishonest. • We caught them in multiple lies about delivery dates. Calls were hung up on, texts ignored, emails never returned. This company operates with zero integrity. They lie, they dodge responsibility, they extort more money mid-move, and they treat customers with absolute disrespect. Save yourself the nightmare—do not use West Coast Express Moving under any circumstances. I wouldn’t trust them to move a single box across the street.
Apr 27, 2025
I would definitely use them again for any future moves.
This is a great company to use. They were prompt, friendly, and made sure handle everything with care. Nothing was damaged and the price was lower than other company’s quotes. I would definitely use them again for any future moves.
Dec 16, 2025
I highly recommend them!
I used West Coast Express Moving to move in La to a storage and then to Boston. I had the best experience ever with them. I worked with Nelson, Angel, Stephen and Alejandra. They are very reliable, helpful and hardworking. They utilize their time efficiently and are smart packers. I highly recommend them!
May 09, 2025
They handled everything with care
They handled everything with care and professionalism, making sure that all my items were placed exactly where I wanted them. Their efficiency and teamwork made the unloading process quick and stress-free.
Jan 03, 2026
everything was protected, and not a single item was damaged.
On moving day, three movers arrived right on time, each introduced themselves, shook my hand, and got straight to work. No wasted time, no standing around. Just focused, efficient teamwork. They were friendly, easygoing, and clearly knew what they were doing. Furniture was dismantled and reassembled perfectly, everything was protected, and not a single item was damaged.
Feb 18, 2025
Thanks again,
The Professionals helped us move out of our single family home in the city and did a wonderful job. They were on time, extremely efficient, and very friendly. We added the additional packing service and it was a lifesaver. I highly recommend them for any of your moving needs! Thanks again,
Apr 19, 2025
best and so respectful
David was the best and so respectful very happy with my service today he was on time and did every very fast. Thank you so much! I am overjoyed and the moving process was easy thanks David 🥰🥰