Sep 11, 2025
Business Review: West Coast Movers
As someone who coordinates logistics and outreach for a nonprofit, I understand the importance of clear communication and timely service—especially during major life transitions. My experience with West Coast Movers has been deeply disappointing and disruptive. They picked up my household items on July 25, 2025, and as of today, I have still not received my belongings. Despite multiple attempts to contact the company, I’ve received no meaningful response, no updates, and no resolution. My emails and calls have been ignored, leaving me in the dark for weeks. Because of this delay, I’ve had to purchase clothing, bedding, and essential household goods just to get by. This has created a financial and emotional strain that no customer should have to endure—especially when the issue stems from poor service and a lack of accountability. The customer service has been nonexistent, and I’ve had to take on the burden of drafting formal communications and documenting the impact myself. This experience has not only delayed my ability to resume work, but it has also undermined the trust I placed in this company. West Coast Movers must do better. Transparency, empathy, and follow-through are not optional—they’re the foundation of any service-based business. I hope they take this feedback seriously and make the changes necessary to prevent others from going through what I did.
Mar 15, 2025
This company was amazing right from the first phone call.
This company was amazing right from the first phone call. Then on moving day, Michael and Key arrived. They were two of the sweetest, kindest people I've met in a long time. They were very hardworking, careful with all of our things and were very sensitive to me and quick to help with anything I needed. I will use this company again if I need help with heavy lifting. They were by far the best movers we've ever used. I'm so grateful for them!!!
Jan 04, 2026
Pickup day went really well!!!
Pickup day went really well!!! The team showed up right on time, went over the details, and got to work immediately. Dmitry, Vladimir, and Pavel kept a great pace while still being very careful with boxes and furniture. Everything was packed and loaded properly, nothing felt rushed or sloppy. Overall it was an easy, stress-free experience and I’m very happy with how it went!!
Mar 01, 2026
Worst Experience Ever
Got the ole bait and switch with this company. Salesman Mike assured me every step of the way. Sent him detailed list AND video of every item going, and we even eliminated a bunch after the fact. Got a price that seemed reasonable, until they showed up. Loaded less than half the truck they brought and informed us we had reached our allotted space. Price tripled at that point from 5k to 15k. Was told by salesman how their drivers would be there all the way, only to discover it was to be unloaded into a semi and placed on the message boards for the lowest bidder " we handle all your packing and come with everything" they came with not a single box and then charged us for having to pack.....and drove into town to get boxes. I would have saved money selling it all and using that 15k to start over. What a joke. I will be down rating them everywhere I can and reporting them to bbb. Delivery? Who knows but won't improve this horrible experience. I trusted a supposed "family company". They are about as much family as a pile of stones.
Apr 19, 2025
best and so respectful
David was the best and so respectful very happy with my service today he was on time and did every very fast. Thank you so much! I am overjoyed and the moving process was easy thanks David 🥰🥰
Feb 17, 2025
The team was professional
The team was professional, efficient, and handled my belongings with care. They arrived on time, worked quickly without cutting corners, and made the entire process stress-free. I highly recommend them for a smooth and reliable moving experience!
May 05, 2025
They were amazing
They were amazing in moving us, so nice and professional! We really hope they come back up and hang out!! Awesome all the way!
May 19, 2025
Highly recommend.
Michael and crew worked so hard to get these two seniors packed and moved all in one day. The work was hard and the speed was impressive. Our stuff arrived damage free. Highly recommend.
Dec 31, 2025
Team were great;
This was my second time using West Coast Express Moving. Dauij and his team were great; they were efficient and professional, which made the moving process seamless. I highly recommend West Coast Express Moving if you're looking at movers in the Hudson County area!
Dec 16, 2025
I highly recommend them!
I used West Coast Express Moving to move in La to a storage and then to Boston. I had the best experience ever with them. I worked with Nelson, Angel, Stephen and Alejandra. They are very reliable, helpful and hardworking. They utilize their time efficiently and are smart packers. I highly recommend them!
