United Express Moving & Storage

I couldn’t have asked for better service! The movers handled my electronics likes pros and delivered them safely to my 2-bedroom apartment! I couldn’t have asked for better service! The movers handled my electronics likes pros and delivered them safely to my 2-bedroom apartment!

I would give 0 stars if I could. United is a broker who hired Fairway Moving and Storage out of Englewood, NJ, to move our things cross country. They originally quoted us ... Read More I would give 0 stars if I could. United is a broker who hired Fairway Moving and Storage out of Englewood, NJ, to move our things cross country. They originally quoted us about $1,500 but later changed it to over double that. We were told certain things not in boxes would be okay, but Fairway decided it needed to be all boxed and did a horrible job. They tried to charge us for every box. The movers were very unprofessional. They showed up at 8 pm 3 days later than the original scheduled pick up. And when most of our stuff was loaded they claimed it took up more space on the truck than we had paid for and tried to charge us another $600. It took a month for us to get our things after it was picked up. I’m pretty sure they lied about where it was being stored based on comments from the delivery driver. They only sent one guy to deliver! A bunch of stuff was damaged and broken. We had to pay over $250 for bike repairs because they messed them up so bad. Our TV and a computer monitor were conveniently missing. I also found someone else’s TV remote and parts to someone else’s vacuum in one of my totes. I put in the claim with Fairway weeks ago and still haven’t heard from them. United acts like they can’t do anything to help.

Because of their upbeat attitude, hard work, and help with my move, they were the best choice I had. Because of them, I trust neighborhood services more now. ... Read More Because of their upbeat attitude, hard work, and help with my move, they were the best choice I had. Because of them, I trust neighborhood services more now.

You need great service from a moving company that can get to you quickly in an emergency. The people at United Express Moving & Storage got back to me in less than an hou ... Read More You need great service from a moving company that can get to you quickly in an emergency. The people at United Express Moving & Storage got back to me in less than an hour about moving my things from TX to FL. This has made the service much better. They might teach other moving companies a thing or two about how to give great customer service.

I was so happy to finally get away from the snow and open my shop somewhere warmer. Moving was easy with the help of United Express Moving & Storage. From the moment I ca ... Read More I was so happy to finally get away from the snow and open my shop somewhere warmer. Moving was easy with the help of United Express Moving & Storage. From the moment I called, they were great.

Brandon and his crew were really professional and knew their stuff. They handled our things with care, wrapping them up properly to keep them safe and loading the truck e ... Read More Brandon and his crew were really professional and knew their stuff. They handled our things with care, wrapping them up properly to keep them safe and loading the truck expertly to avoid any damage. We were really impressed, especially after our last bad experience. We totally recommend them!

Superb experience! A team of three arrived promptly and got right to work loading in FL. They were friendly and efficient. At the other end, another team from the same co ... Read More Superb experience! A team of three arrived promptly and got right to work loading in FL. They were friendly and efficient. At the other end, another team from the same company unloaded everything in about an hour, and nothing got damaged. I highly recommend them.

It was a superb experience with United Express Moving & Storage. Andrew moving crew took exceptional care of my wooden TV cabinet. They emptied out the drawers, placed th ... Read More It was a superb experience with United Express Moving & Storage. Andrew moving crew took exceptional care of my wooden TV cabinet. They emptied out the drawers, placed the contents in Ziploc bags and thoroughly packed the cabinet with padding. They handled it carefully and I was satisfied with how it had no scratches on delivery. I recommend their services highly!

My moving coordinator informed me beforehand about the one-day delay of the delivery of my furniture. I appreciated how he didn’t keep me hanging and was actually mindf ... Read More My moving coordinator informed me beforehand about the one-day delay of the delivery of my furniture. I appreciated how he didn’t keep me hanging and was actually mindful about keeping me in the loop. I genuinely appreciate it!

I was very satisfied with how the moving crew had marked and labelled everything during my recent move. They also put an inventory list on every box and carton, so I knew ... Read More I was very satisfied with how the moving crew had marked and labelled everything during my recent move. They also put an inventory list on every box and carton, so I knew what was inside while unpacking. Their attention to detail is remarkable!