Moving company in Palm Beach Gardens, FL
Brandon and his staff consistently worked long hours and did a quality job. His rates are far lower than his competitors, and the quality of his work is comparable.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
Moving from the suburbs to the city was a breeze with these guys. They showed up right on time and were really organized. They wrapped all my furniture with care and made sure everything was securely loaded onto the truck. They were friendly and efficient, handling everything with a smile. When we arrived at my new place, they unloaded and set everything up exactly how I wanted. Great job!
I was in the middle of renovating my new place and needed to move stuff in while keeping the area clean. These movers were fantastic—wearing shoe covers and carefully maneuvering around the worksite. They helped me move things into specific rooms to avoid the newly renovated areas. Their attention to cleanliness and respect for my home improvement project was above and beyond.
This was the worst experience of my life, precisely when I was at the beginning of my first pregnancy, which was a very delicate moment for us. We hired United Express to move us from Iowa to California; I researched the company on Google and saw several positive reviews. The initial service was ok, despite the pressure to sign the contract at the same day. What the attendant Carl didn't tell me: the company doesn't have its own trucks and it's not their employees who actually carry out the moves (so it's easier for no one to be held responsible if something is damaged); in addition, they didn't tell me that EVERY item that wasn't listed in the estimated agreement could have an absurd increase. And I only found this out 3 days before the move date, when the new estimated value was TRIPLE the amount initially agreed. In addition, the attendant was so rude to my husband that he immediately assumed it was a scam (because he refused to pay more than the locked inicial amount). We tried to insist, but there were several inconsistencies, such as the wrong address, poor communication and they simply didn't tell us when and what time they would pick up (even one day before the agreed date). We had a deadline to move, and after researching the reviews more carefully, I realized that all the positive reviews were from robots, and that scrolling down the feed there were SEVERAL comments from people with the same negative experiences we were having, some even worse. We ended up realizing that it wasn't worth continuing to try to get a service from this company (which, btw, shouldn't even have a license to operate); we preferred to lose the initial deposit and handle the entire moving process on our own. It was extremely stressful and we suffered a huge financial loss, so NEVER hire this company, they are a BIG SCAM!! The universe will take care of their consequences for prejudices so many people!
The movers did a great job keeping the relocation on track. They used proper care with bulky furniture and made sure smaller boxes stayed organized. The delivery and unloading went smoothly.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
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Reviews summary
Recommended based on user reviews
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the origin ... Read More
900 reviews
This was the worst experience of my life, precisely when I was at the beginning of my first pregnancy, which was a very delicate moment for us. We hired United Express t ... Read More
I was in the middle of renovating my new place and needed to move stuff in while keeping the area clean. These movers were fantastic—wearing shoe covers and carefully m ... Read More
What a smooth move! Andrew was punctual, friendly, and efficient. Carl carefully packed all my belongings, including some delicate items like my collection of vintage dol ... Read More
I'm happy with how United Express Moving & Storage treated me. I had the easiest time possible the whole time. The movers did a great job and moved quickly. I think Unite ... Read More
Moving from the suburbs to the city was a breeze with these guys. They showed up right on time and were really organized. They wrapped all my furniture with care and made ... Read More
Andrew and the moving crew recently took some of the furniture in my office to a storage unit. Because I asked them to keep them for a month, they carefully double-pack e ... Read More
I had a great experience with Brandon. Brandon showed up on time and was organized. Andrew packed everything with care, including my collection of framed artwork. John to ... Read More
Andrew promptness in pleasing my requests and exceeding my expectations is much appreciated. Everything worked out wonderfully for me.
Brandon and his staff consistently worked long hours and did a quality job. His rates are far lower than his competitors, and the quality of his work is comparable. ... Read More
Excellent ability to understand and meet the demands of customers. They disassembled, moved, and reassembled everything with extreme care and efficiency. I'd strongly sug ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
