Moving company in Palm Beach Gardens, FL
We had a wonderful experience with United Express Moving & Storage. They were very professional, friendly, and hard-working. This was my fifth move with them, and I would highly recommend them to everyone!
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
This company misrepresented itself as a moving company when in fact it’s just a broker—something they deliberately failed to disclose upfront. Instead, they charged a hidden broker fee under the guise that the payment was going to the actual movers. What was quoted as a $1,695 move ultimately cost me $2,300. When I raised concerns about this blatant bait-and-switch, they tried to hide behind a vague, one-sided contract—as if a deceptive and incomplete document gives them carte blanche to exploit customers. Prior to the move, I attempted to update my inventory in writing—and was completely ignored. Then the movers they subcontracted arrived visibly frustrated that the inventory was inaccurate. That’s on the broker, not me. To make matters worse, I was explicitly told I’d receive my belongings within 5–7 days. The actual movers told me the realistic window was 21–30 days—another flat-out lie from this broker. Pickup day was another disaster. The movers arrived late, and in the confusion, took perishable goods I had set aside for a birthday gift—items that should never have been loaded. The movers themselves were professional and kind, but due to a clear language barrier (they spoke little to no English), I believe that’s how those items were mistakenly taken. Again, this falls squarely on the broker for failing to ensure clear communication and proper coordination. This company operates through misrepresentation, omission, and disorganization. Their contracts are vague by design, their communication is nonexistent, and their business practices border on fraudulent. Consumers should avoid this company at all costs, and I would strongly urge anyone considering them to seek alternative services before becoming the next victim of their deceit.
Moving into a new home can be stressful, but these movers made it so much easier. They were on time, efficient, and had all the right equipment to safely pack and transport our belongings. They even helped us set up our furniture exactly how we wanted in the new place. I was also relieved to see that there were no hidden charges in the fill bill. It was everything I could have asked for and more!
Cannot thank their movers enough for their generosity! I was recovering from surgery and couldn’t do much and unfortunately for me, I had to relocate within that period. But the crew took care of it all for me. They handled everything, from boxing up my kitchen to arranging furniture at the new house – it was all executed superbly. They truly were the very embodiment of professionalism!
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United Express Moving And Storage movers to me, and I can see why. They wrapped up my glass dining table and I was amazed that nothing happened to it during the journey. They were careful with my delicate objects and checked to make sure everything was in order before they set off.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
At My Good Movers, we believe peace of mind starts with verified credentials. United Express Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help ... Read More
901 reviews
Moving into a new home can be stressful, but these movers made it so much easier. They were on time, efficient, and had all the right equipment to safely pack and transpo ... Read More
Our dry cleaning business had a smooth transition to our new setup in NH. Andrew team did a perfect job at packing our cleaning equipment, supplies and other products. We ... Read More
My parents' move was a breeze thanks to United Express Moving & Storage excellent service. Their praise for the great service made me feel better about missing the move. ... Read More
I had a terrible experience with this company. They misrepresented themselves as a moving company but are actually brokers, which they didn't disclose upfront. They charg ... Read More
We had a wonderful experience with United Express Moving & Storage. They were very professional, friendly, and hard-working. This was my fifth move with them, and I would ... Read More
Cannot thank their movers enough for their generosity! I was recovering from surgery and couldn’t do much and unfortunately for me, I had to relocate within that period ... Read More
Amazing team! We hired them recently, and they packed, loaded, and delivered everything safely. Couldn’t be more satisfied!
I was really happy with the price. I got a few quotes from different companies, and these guys were the most affordable. They didn't try to add any extra fees or anything ... Read More
This company misrepresented itself as a moving company when in fact it’s just a broker—something they deliberately failed to disclose upfront. Instead, they charged a ... Read More
Absolutely phenomenal! We had a large, L-shaped sectional that barely fit through the door, but they maneuvered it like pros. Bravo to them!
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from interstate movers or call our support team anytime.
