HORRIBLE.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
Moving company in Palm Beach Gardens, FL
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
I had a fantastic experience with this moving team. They worked quickly yet thoughtfully, ensuring everything was packed properly. The crew made sure to organize the boxes efficiently, so unpacking at the new place was a breeze.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
These company's movers saved my life. They carefully labelled every box they packed, categorizing everything from "crockery" to "gadgets". They even made a wooden container just for my antique mirror. After finishing the relocation earlier than expected, they conducted a last walk-through to ensure nothing was forgotten. They provided excellent customer service, answering our inquiries promptly and kindly.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
I am very obliged to this team for saving the situation! I needed them to move some stuff to a storage unit a short distance from my house, so I hired them on short notice. They picked up the stuff and delivered it safely 5 hours after I called. What outstanding enthusiasm showed!
Their most recent dealings with me were simple, fast, and affordable. Carl simplified the process of fine-tuning. Since I continued rethinking things, he was quite patient with me. I sincerely hope I won't have to use them, but they're there in case I end up moving again soon.
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
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Reviews summary
Recommended based on user reviews
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill w ... Read More
901 reviews
The 3 movers were very smart. The things they were best at were unloading, loading, and packing. To make sure my things were safe, they used top-notch packing materials. ... Read More
My experience with their movers was excellent. Andrew, my moving coordinator, was excellent and made sure his team finished the move on schedule. Due to a weak signal, he ... Read More
My biggest concern was moving my instruments—especially my beloved guitar collection. United Express Moving & Storage brought specialized crates for the instruments and ... Read More
I had a fantastic experience with this moving team. They worked quickly yet thoughtfully, ensuring everything was packed properly. The crew made sure to organize the boxe ... Read More
Although moving a business is never easy, one company made the process simple. They arrived after hours to transfer our office equipment. Everything, particularly our lap ... Read More
I am very obliged to this team for saving the situation! I needed them to move some stuff to a storage unit a short distance from my house, so I hired them on short notic ... Read More
Working with this company was a true pleasure. For a single parent like myself, their outstanding assistance made moving much easier, especially with packing and organizi ... Read More
These company's movers saved my life. They carefully labelled every box they packed, categorizing everything from "crockery" to "gadgets". They even made a wooden contain ... Read More
Their most recent dealings with me were simple, fast, and affordable. Carl simplified the process of fine-tuning. Since I continued rethinking things, he was quite patien ... Read More
Moving can be stressful, but United Express Moving & Storage and their team of movers, Andrew and Carl, made it easy and hassle-free. They showed up on time at TX, and st ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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