Everything went smoothly
They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating!
Moving company in Palm Beach Gardens, FL
They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating!
The guys showed up on time and worked hard the entire time. Even though it was freezing cold out they worked well in the conditions. I had some very heavy boxes and they had no trouble moving them. Very friendly and positive attitudes.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
Avoid!! DO NOT USE THIS COMPANY or A&S packers who they are affiliated with. They pressure by calling multiple times to get you to sign with them. My items were picked up Feb 1st and I did not receive them until March 30th. 3 large bags of designer shoes and purses GONE. 2 medium bags full of valuable items GONE. One medium bag returned ripped OPEN. 3 box that did not belong to me delivered. I called weekly for an ETA of my things and they kept telling me the would call me at the end of the day with the info to NO AVAIL. The contract you sign prompts you where to sign and initial, which means you're not full insured. They scam you by adding on extra fees i.e "longing fee" which is if the walk 75 steps or feet.( NEVER Mention this was added to my bill) Mind you they parked right in front of my apartment building which is neither 75steps or 75 feet. You pay a deposit, then 1/2 when picked up and the rest upon delivery. I paid extra on pick up so that my amount due would be less upon delivery, that's when they wanted to charge me the longing fee which was never mentioned. I was told by Andrew it would take a week. It's been 2 months. Try to charge me for changing my address $150, when I initially signed up I didn't have an apartment but knew I had to move, I told Andrew this and he said it was fine and he just needed an address so he can book me and I could change it. NEVER mentioned anything about a fee especially $150. Because I thought my items would get to my location before I did I found a storage unit That I paid for so that the movers could drop my items off there. They never showed up. Once I got my apartment I told them to drop the items off there. So A&S said every time I changed my address it's $150! Wait what? Don't do it. The paid google to say they are the number one moving company but they are trash!
These guys made moving less stressful. They made sure nothing was destroyed and moved quickly. I'll employ their services again.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
We had the best experience with James and his team. They were so fast and did everything above and beyond that we asked for. Made the stressful moving process so much easier. And very prompt with showing up at the specific time. Will definitely be using again!
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Reviews summary
Recommended based on user reviews
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill w ... Read More
901 reviews
These guys made moving less stressful. They made sure nothing was destroyed and moved quickly. I'll employ their services again.
They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating!
Avoid!! DO NOT USE THIS COMPANY or A&S packers who they are affiliated with. They pressure by calling multiple times to get you to sign with them. My items were picked up ... Read More
Honestly, I don't know how to give this moving business the praise it deserves. Everything from sending four individuals who felt like family (I wish I had their names bu ... Read More
The method of loading and packing was quite remarkable to me. There were no problems with packing or loading because of the team's efficient work.
The guys showed up on time and worked hard the entire time. Even though it was freezing cold out they worked well in the conditions. I had some very heavy boxes and they ... Read More
Please don’t use this company! My friend moved over a month ago and still has not received her items and keep giving her the run around. This is the frustration you nee ... Read More
We had the best experience with James and his team. They were so fast and did everything above and beyond that we asked for. Made the stressful moving process so much eas ... Read More
We were moving from a 6th floor apartment, and this company’s movers really impressed me with how they handled the logistics of the move. The elevator was out of order, ... Read More
I was thrilled with the way these movers treated my outside equipment. My kayak and mountain bike were packed up like expert.
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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