Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United Express Moving And Storage movers to me, and I can see why. They wrapped up my glass dining table and I was amazed that nothing happened to it during the journey. They were careful with my delicate objects and checked to make sure everything was in order before they set off.
My experience with United Express Moving & Storage was outstanding from start to finish. They handled my cross-town apartment move in a fraction of the time I expected. Every box and piece of furniture arrived in perfect condition, and the crew stayed friendly and professional throughout. I've already decided they'll be my first call if I ever need to move again.
Our state-to-state move took two full days, with furniture, kitchenware, and outdoor equipment to load. United Express Moving & Storage kept the schedule on track, arriving early each morning. They secured our patio set with extra padding and stacked our storage bins for easy unloading. Once we reached the new home, every item was accounted for and in the exact condition we left it in.
I've moved several times, and United Express Moving & Storage stands out as one of the best movers I've worked with. They were on time, polite, and worked hard without cutting corners. I could see they knew how to handle both heavy and fragile items with equal care. Communication was clear, and the final bill had no surprises. Everything about the process felt straightforward and stress-free.
We had to relocate my grandmother’s upright organ to our living room. The movers padded it heavily and strapped it securely before taking it outside. They navigated the front steps slowly so nothing jolted. After it was positioned near the window, I pressed a few keys and heard the same perfect tone, proving it survived the move completely unharmed.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
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Reviews summary
Recommended based on user reviews
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill w ... Read More
901 reviews
My experience with United Express Moving & Storage was outstanding from start to finish. They handled my cross-town apartment move in a fraction of the time I expected. E ... Read More
I've moved several times, and United Express Moving & Storage stands out as one of the best movers I've worked with. They were on time, polite, and worked hard without cu ... Read More
I had a tight schedule for my move, and they made it happen without any stress. They showed up early, got right to work, and finished faster than I thought possible. Desp ... Read More
I'm so happy with the service I received. The movers were friendly, fast, and careful with every single box. They even helped me disassemble and reassemble my bed, which ... Read More
Our state-to-state move took two full days, with furniture, kitchenware, and outdoor equipment to load. United Express Moving & Storage kept the schedule on track, arrivi ... Read More
We had to relocate my grandmother’s upright organ to our living room. The movers padded it heavily and strapped it securely before taking it outside. They navigated the ... Read More
They loaded my mattress last, so it got wedged in a weird position. Now there’s a permanent fold in the foam. I’ve had backaches ever since sleeping on it. ... Read More
Our long-distance relocation included a full-size pool table, which is the biggest headache. The movers disassembled it carefully, labeled the parts, and wrapped the felt ... Read More
I needed help moving a fully equipped home office, including dual monitors, a standing desk, and a bunch of cables I forgot to organize. I expected chaos, but the movers ... Read More
My cousin and I shared a ONE-bedroom place and split up after five years of living together. We had mixed furniture, shared appliances, and different drop-off addresses. ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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