Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
My brothers and I want to say thanks for the hard work you put in during our move. Carl and the team stayed focused and finished the job in just a few hours. We really appreciate the help today.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
Before I booked the move, I had seen their name mentioned online in a group. I wasn’t expecting much, but I ended up being glad I gave them a shot. The team didn’t overcomplicate anything. I told them what needed to be moved, and they just got to it. There were no delays and no issues about the items I added at the last minute. Each thing arrived in one trip, which saved me time.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I decided to move out of the state as my lease ends, and these guys helped me with the last-minute move. They showed up on schedule and worked until the apartment was totally clear of boxes.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
We needed the entire floor cleared over the weekend. I thought it would stretch into Monday, but they finished the move on Sunday night. I didn’t expect it to be this smooth on such short notice.
We were quite behind on our packing, but the team stepped in and helped us finish everything up. They loaded the truck quickly and made sure the fragile items were placed on top of the heavier boxes. I liked how they checked in with me before they left to make sure they hadn't missed anything in the backyard. Person name was a true professional and kept the whole process moving along nicely.
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Reviews summary
Recommended based on user reviews
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill w ... Read More
901 reviews
We needed the entire floor cleared over the weekend. I thought it would stretch into Monday, but they finished the move on Sunday night. I didn’t expect it to be this s ... Read More
Before I booked the move, I had seen their name mentioned online in a group. I wasn’t expecting much, but I ended up being glad I gave them a shot. The team didn’t ov ... Read More
We needed help on short notice, and Timothy stepped in and made it work. The attitude and commitment shown were genuinely appreciated.
Moving is a big headache for me. But these guys make it as painless as possible. They busted their tails for a full 8-hour day and never complained once. Everything arriv ... Read More
This move included a mix of awkward and heavy items. Before lifting, the crew stopped to look things over and adjust their approach. I appreciated being asked a few simpl ... Read More
I decided to move out of the state as my lease ends, and these guys helped me with the last-minute move. They showed up on schedule and worked until the apartment was tot ... Read More
We were quite behind on our packing, but the team stepped in and helped us finish everything up. They loaded the truck quickly and made sure the fragile items were placed ... Read More
Our move involved a lot of fragile kitchen items and some very expensive lamps. The team wrapped every piece individually and secured them in a safe corner of the truck. ... Read More
I had to get my stuff out of a warehouse unit that was way across state. There were at least fifty boxes plus a mountain of old camping gear and a bike. The movers used a ... Read More
My brothers and I want to say thanks for the hard work you put in during our move. Carl and the team stayed focused and finished the job in just a few hours. We really ap ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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