Moving company in Palm Beach Gardens, FL
Just a quick shoutout. Moved from a third-floor walk-up. No elevator. These guys carried my king-size mattress and box spring down all those flights like it was nothing. They were breathing hard but still cracking jokes. Everything arrived in perfect shape.
I only hired them for loading and unloading. I drove the rental truck myself to save money. They loaded my two-bedroom apartment in under three hours. They packed the truck so tightly that nothing shifted during my drive. At the other end, they unloaded just as fast. This hybrid approach was perfect for my budget. They didn't try to upsell me on the full service.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
Usually, I'm the one double-checking every little thing. This time, I didn't feel the need. They handled the layout and placed things where they made sense. I could actually focus on getting comfortable in the new place.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
The drive to my new house was over three hours long, but the driver arrived at the destination before the time. I was worried about my electronics being in the back of a hot truck for that long, but they had packed them in a shaded spot under some blankets. It was a long day, but I am happy with the way my belongings were handled.
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
I’m writing this because the crew went above and beyond. After unloading everything, I realized my patio umbrella was missing from its base. I must have left it at the old house. I called the office, and the same crew, who were nearby, swung back, retrieved it from the porch, and dropped it off to me, all within the hour. They didn’t charge extra. That kind of customer care is unforgettable.
At My Good Movers, we believe peace of mind starts with verified credentials. United Express Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill w ... Read More
901 reviews
The drive to my new house was over three hours long, but the driver arrived at the destination before the time. I was worried about my electronics being in the back of a ... Read More
Moving out of a second-story apartment is a lot of walking back and forth. This crew didn't seem to mind the stairs and kept moving boxes until the unit was empty. They w ... Read More
I used United Express Moving & Storage last week for my move, and the whole experience felt way more manageable than I expected. I was a bit stressed going in, but once t ... Read More
Just a quick shoutout. Moved from a third-floor walk-up. No elevator. These guys carried my king-size mattress and box spring down all those flights like it was nothing. ... Read More
Usually, I'm the one double-checking every little thing. This time, I didn't feel the need. They handled the layout and placed things where they made sense. I could actua ... Read More
At initially, things went smoothly when I hired this firm to help with my move. If I contacted and cancelled my reservation five days before my planned move, they promise ... Read More
United Express Moving & Storage was very careful and made sure the entire process went by without any issues. It was a very positive experience for me. I will keep their ... Read More
I’m writing this because the crew went above and beyond. After unloading everything, I realized my patio umbrella was missing from its base. I must have left it at the ... Read More
We moved from a third-floor walk-up to a first-floor apartment. All those stairs were daunting. The United Express Moving & Storage crew was in great shape and had a good ... Read More
I only hired them for loading and unloading. I drove the rental truck myself to save money. They loaded my two-bedroom apartment in under three hours. They packed the tru ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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