Good Job Done...
I was so happy to finally get away from the snow and open my shop somewhere warmer. Moving was easy with the help of United Express Moving & Storage. From the moment I called, they were great.
Moving company in Palm Beach Gardens, FL
I was so happy to finally get away from the snow and open my shop somewhere warmer. Moving was easy with the help of United Express Moving & Storage. From the moment I called, they were great.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United Express Moving And Storage movers to me, and I can see why. They wrapped up my glass dining table and I was amazed that nothing happened to it during the journey. They were careful with my delicate objects and checked to make sure everything was in order before they set off.
I would give 0 stars if I could. United is a broker who hired Fairway Moving and Storage out of Englewood, NJ, to move our things cross country. They originally quoted us about $1,500 but later changed it to over double that. We were told certain things not in boxes would be okay, but Fairway decided it needed to be all boxed and did a horrible job. They tried to charge us for every box. The movers were very unprofessional. They showed up at 8 pm 3 days later than the original scheduled pick up. And when most of our stuff was loaded they claimed it took up more space on the truck than we had paid for and tried to charge us another $600. It took a month for us to get our things after it was picked up. I’m pretty sure they lied about where it was being stored based on comments from the delivery driver. They only sent one guy to deliver! A bunch of stuff was damaged and broken. We had to pay over $250 for bike repairs because they messed them up so bad. Our TV and a computer monitor were conveniently missing. I also found someone else’s TV remote and parts to someone else’s vacuum in one of my totes. I put in the claim with Fairway weeks ago and still haven’t heard from them. United acts like they can’t do anything to help.
Another seamless move, thanks to the United Express Moving & Storage. I've used them multiple times and heard nothing but praise. You guys truly deserve an MVP award.
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
Brandon and his crew were really professional and knew their stuff. They handled our things with care, wrapping them up properly to keep them safe and loading the truck expertly to avoid any damage. We were really impressed, especially after our last bad experience. We totally recommend them!
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
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Reviews summary
Recommended based on user reviews
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itsel ... Read More
901 reviews
Another seamless move, thanks to the United Express Moving & Storage. I've used them multiple times and heard nothing but praise. You guys truly deserve an MVP award. ... Read More
I couldn’t have asked for better service! The movers handled my electronics likes pros and delivered them safely to my 2-bedroom apartment!
I would give 0 stars if I could. United is a broker who hired Fairway Moving and Storage out of Englewood, NJ, to move our things cross country. They originally quoted us ... Read More
Because of their upbeat attitude, hard work, and help with my move, they were the best choice I had. Because of them, I trust neighborhood services more now. ... Read More
You need great service from a moving company that can get to you quickly in an emergency. The people at United Express Moving & Storage got back to me in less than an hou ... Read More
I was so happy to finally get away from the snow and open my shop somewhere warmer. Moving was easy with the help of United Express Moving & Storage. From the moment I ca ... Read More
Brandon and his crew were really professional and knew their stuff. They handled our things with care, wrapping them up properly to keep them safe and loading the truck e ... Read More
Superb experience! A team of three arrived promptly and got right to work loading in FL. They were friendly and efficient. At the other end, another team from the same co ... Read More
It was a superb experience with United Express Moving & Storage. Andrew moving crew took exceptional care of my wooden TV cabinet. They emptied out the drawers, placed th ... Read More
My moving coordinator informed me beforehand about the one-day delay of the delivery of my furniture. I appreciated how he didn’t keep me hanging and was actually mindf ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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